Logistics Team Leader

Title: Logistics Team Leader

Location: Thermosash Commercial Limited, 158 Central Park Drive, Henderson, Auckland 0610

Division: Thermosash Commercial Limited

Team: Manufacturing and Production

Reports to: Logistics Supervisor

About us

The Thermosash Group delivers world-class design, manufacture, and installation of bespoke engineered building envelopes and glass for the commercial sector in New Zealand and Australia. As industry leader, Thermosash sets the benchmark for innovation, quality, and craftsmanship across major commercial projects.

Position purpose

The Logistics Team Leader supports the Logistics Supervisor by overseeing logistics and warehouse operations including inwards/outwards goods, inventory, yard activities, drivers, and transport. The role ensures supply-chain efficiency, supports project timelines, and delivers materials accurately and on time.

You will provide hands-on leadership and technical expertise, drive productivity, safety, and compliance, and lead continuous improvement through lean and 5S practices, KPI ownership, and a proactive health and safety culture.

Key Responsibilities

Logistics and Transport Coordination

Plan, schedule, and coordinate movement of goods and materials.

Oversee drivers and yard staff to ensure safe and efficient operations.

Verify receipts, inspect for damage, and resolve discrepancies.

Manage company vehicles, ensuring maintenance and pre-start checks.

Maintain accurate delivery and transport records.

Track orders and escalate issues as required.

Inventory and Warehouse Management

Monitor and manage inventory levels to meet operational needs while reducing excess stock.

Process purchase orders and ensure accurate, timely delivery to production.

Maintain precise stock records and reconciliations.

Ensure warehouse and yard organisation meet H&S standards.

Manage warehouse equipment and support systems.

Team Leadership and Development

Supervise and coach the logistics team, providing clear guidance and feedback.

Allocate tasks effectively and promote cross-training.

Foster a safe, productive, and positive culture.

Monitor performance and take corrective action where needed.

Lead by example with professionalism, integrity, and accountability.

Health, Safety and Compliance

Ensure operations comply with company H&S procedures and legislation.

Maintain a safe working environment and monitor risk controls.

Enforce compliance for transport, vehicle maintenance, and material handling.

Lead toolbox talks and safety discussions.

Support hazard reporting and corrective actions.

Key Relationships

Internal: General Manager, Production Operations Manager, Project Managers, Construction Project Managers, Manufacturing Team Leaders, Supply Chain Team Leaders, Operations Coordinator, Woods Glass and TCL branches.

External: Suppliers, technicians, service providers, and representatives from Schüco and Jansen partnerships.

Qualifications, Certifications and Experience

Essential

NCEA Level 3 (or equivalent NZQA qualification).

Relevant logistics, trade, or warehouse qualification or equivalent experience.

3–5 years' experience in warehouse, transport, or logistics operations.

1–2 years in a supervisory or team leader role.

Proven ability to manage drivers and warehouse teams.

Experience with WMS/ERP systems (e.g. TPM, SAP) and inventory control.

Forklift licence and hands-on operational experience.

Strong knowledge of transport and vehicle management.

Commitment to safety, compliance, and accuracy.

Effective leadership and communication skills.

Desirable

Diploma or degree in Logistics, Supply Chain, Operations Management, or Business.

Supervisory or management certification (e.g. NZIM Certificate).

Professional logistics credentials (e.g. APICS CSCP, CLTD, CILT).

Training in Lean, Kaizen, or Six Sigma.

Experience with TMS and RF scanners.

Knowledge of hazardous goods, customs, and freight compliance.

Advanced H&S certifications (First Aid or equivalent).

KPI reporting and performance analytics experience.

Technical Competencies

Logistics Coordination: managing inbound/outbound materials and dispatch accuracy.

Inventory Management: maintaining stock accuracy and reconciliation.

Supply Chain Analytics: tracking KPIs for on-time delivery and cost control.

Lean and 5S Practices: improving efficiency and reducing waste.

Cross-Functional Integration: coordinating with production and procurement.

Incident Response: managing logistics disruptions and corrective actions.

Regulatory Compliance: adhering to transport and H&S requirements.

Key Performance Indicators (KPIs)

Transport and Delivery

On-time delivery ≥ 98%

≤ 2 delivery errors per 100 deliveries

Warehouse and Inventory Control

Inventory variance ≤ 1%

Stock availability ≥ 99%

Cycle counts 100% completed

5S audit score ≥ 90%

Team Leadership and Development

100% performance reviews completed bi-annually

≥ 80% cross-trained team members

Engagement score ≥ 80%

Absenteeism ≤ 3%; Turnover ≤ 10%

Health, Safety and Compliance

0 Lost Time Injuries

≥ 1 hazard/near-miss report per person monthly

100% toolbox meeting completion

Process Improvement and Efficiency

≥ 2 Lean/5S projects per quarter

10% annual reduction in turnaround time

ERP/WMS data accuracy ≥ 98%

Corrective actions closed within 14 days

Stakeholder Service and Communication

Internal customer satisfaction ≥ 90%

Issue resolution ≤ 24 hours

100% supplier review participation

Reporting and Administration

Monthly KPI dashboard submitted on time 100%

Documentation accuracy ≥ 99%

Behavioural Competencies

Positive Outlook: Maintain optimism and resilience.

Time Management: Prioritise effectively for efficiency.

Integrity and Trust: Act honestly and confidentially.

Safety Standards: Model and enforce safe work practices.

Drive and Resilience: Perform under pressure with focus.

Adaptability: Embrace change and stay flexible.

Communication: Express clearly and listen actively.

Teamwork: Collaborate and share knowledge.

Continuous Learning: Seek growth and feedback.

Initiative: Take ownership and act proactively.

Coaching: Develop and empower team members.

Health and Safety Competencies

Personal Responsibility: Follow instructions, prevent harm, report hazards.

Compliance and Oversight: Maintain awareness of NZ H&S laws.

Policy Development: Support H&S initiatives and compliance.

Safety Culture: Foster awareness and risk management.

Incident Management: Investigate and report events.

Audits and Improvement: Conduct inspections and drive corrective actions.

Training and Development: Ensure ongoing H&S education for staff.