Administrator - Emergency Department
2 days ago
This role is open to current Te Whatu Ora staff only. Any applications from candidates not currently employed will be declined.
Location: Emergency Department & Birthing Suite, Wellington Regional Hospital
Contract: Casual - covering rostered shifts 24/7
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a health system underpinned by partnership, equity, sustainability, whānau-centred care, and excellence.
About the Role
We are looking for an enthusiastic multi skilled administrator to join our vibrant team at Wellington Hospital.
This is a casual position covering full-time rostered and rotating staff for two 24/7 services, as well as covering the part time shifts based at Kenepuru Maternity Unit.
Duties include:
- Meeting and greeting patients and visitors
- Demographic validation
- Registering all patients who present
- Admissions, discharges and transfers of patients
- Administration support for clinical staff
About the team
We are a medium-sized team of administrators providing administration support to the clinicians working with the Emergency Department and Birthing Suite at Wellington Regional Hospital, as well as the Kenepuru Maternity Unit.
The team work on a 12-line roster in ED and 4-line roster in Birthing Suite covering 24 hours, seven days a week. We then have an additional two staff covering the Kenepuru Maternity Unit for 20 hours per week Monday to Friday.
About you
As the successful candidate you will be a committed team player who is a self-starter, can work well under pressure and have excellent attention to detail. The ability to prioritise your workload, and data entry experience is a must.
Most importantly, you'll take a lead in customer relationship care - you will be dealing with a range of different people so you will need to have excellent customer focus, empathy skills and the ability to make people feel comfortable and at ease.
Other skills and experience we are looking for:will be well presented, keen to learn, reliable.
- Good computer skills
- Ability to deal with ambiguity and effective time management
- Driver's license
- Works well within a team
- Well presented, keen to learn, and reliable
- Health care experience is preferable but not essential
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is 'the weaving of wellness'. We're dedicated to ensuring excellent healthcare for the people of Aotearoa/New Zealand.
Our people are at the heart of everything we do. Health New Zealand are committed to being good employers and honouring our equal employment opportunity obligations. We embrace diversity and welcome application from all people, including all gender identities, ages, ethnicities, sexual orientations, and disability. A workforce that is diverse and inclusive means that we are better positioned to understand and service our community. We are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.
How to Apply
To apply please click 'apply now.' All applications must be submitted through our online careers' portal by 18th May. If you have any questions about the role, please contact
We will review applications as received and may proceed with the recruitment process, before the closing date of this advertisement.
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