Customer Service Representative

5 days ago


Onehunga, New Zealand Gunn Talent Full time NZ$45,000 - NZ$65,000 per year

Join a fast-paced, solutions-driven organisation that delivers essential services across construction projects, facility maintenance and technical trade services nationwide. This is your chance to step into a busy coordination role where no two days are the same.

About the role:

  • You'll be the first point of contact and the central link between clients, technicians, and internal teams.
  • Managing all incoming customer enquiries and service requests
  • Coordinating and scheduling technicians, materials, and purchase orders
  • Updating job information, records, and service data in real time
  • Providing admin support to Project Managers & Site Supervisors
  • Ensuring smooth delivery of reactive and scheduled maintenance services

About you:

  • Strong customer service experience and confidence managing busy inbox/phone volumes
  • Excellent communication skills and the ability to build strong internal & external relationships
  • Solid organisational skills with the ability to juggle multiple priorities
  • High accuracy, great attention to detail, and strong MS Office/computer capability
  • A calm, solutions-focused approach - especially when things get busy

If you're a confident coordinator who thrives in a busy environment, we'd love to hear from you. Apply now and Josie will be in touch.



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