Performance Analyst

We're Electric Kiwiiiiiiiiiii (and Kiwi Mobile too) And we believe better decisions start with better data. That's where you come in
We're after someone who's curious, switched on, and loves turning numbers into something useful. If building clean data pipelines, spotting trends, and helping teams work smarter sounds like your kind of fun, keep reading 

The role
At Electric Kiwi, our Performance Analyst is the powerhouse behind big decisions. They help us understand what's working, what's not, and where we can make things better. From campaign data to customer trends, you'll make sense of the noise and help us spot the gold. We believe great data isn't just numbers,  it's what powers bold ideas, better experiences, and bigger impact.

What you'll be doing:

• Work closely with Marketing, Customer Experience and Product to understand data requirements and deliver relevant datasets and insights and work to deliver the insights strategy for the whole of Customer.
• Analyse large datasets to uncover key business trends, generate reports, and provide actionable insights to support decision-making.
• Translate business requirements into technical design documentation ready for implementation
• Ensure data quality and consistency by implementing validation checks, error handling and monitoring
• Run regular meetings with Marketing, Customer Experience and Product to determine their needs, clarify requirements and remove roadblocks. Capture meeting notes, actions and outcomes. Follow up as required.
• Facilitate effective interactions between the business and technical teams
• Build and maintain data pipelines for campaigns workflows, and integrations into 3rd party systems
• Design and build data pipelines to ensure data is clean, reliable, and accessible for Marketing, Customer and Product

What you're made of:

• • 3+ years experience in a data analyst, analytics engineer or data engineer role
  • Tertiary degree in computer science, data science, information systems or similar relevant qualifications
  • Strong technical capabilities with SQL and python
  • Experience with Google Analytics
  • Experience working with large databases, data warehouses or data lakes
  • Ability to understand the business context of requests and translate into data and reporting requirements
  • Exposure to one or more BI / data visualisation platforms
  • A keen and curious eye for spotting both trends and anomalies in datasets and learning how that could make things better for us 
  • Strong problem identification, problem solving and analytical skills with attention to detail
  • Excellent communication skills with a strong ability to translate technical details for a non-technical audience, and vice versa
  • Self-motivated and adaptable to change
  • A great attitude and team player who loves to work in a dynamic environment.

  Desirable but not essential:

  • Experience working with dimensional modelling
  • Energy and/or Telco industry experience
  • Exposure to AWS data services such as Glue, Athena, DMS, S3
  • Experience working with remote / distributed teams
  • Understanding of CI/CD platforms, such as GitLab.

Bonus points if you've worked with AWS tools (Glue, Athena, etc.), dabbled in BI platforms, or come from a telco or energy background. But more important is your mindset, not just your CV 

Our purpose is to Make it Better for people, customers and future generations. That means fairer energy, more human mobile plans, and building businesses that put purpose at the centre. We keep things simple, stay curious, and back each other to do great work.

What we do to make it better for you?

• Work-life balance: Flexible work setups that suit your lifestyle.
• Grow our people, grow our company: Explore internal career pathways with our Growth Academy.
• Competitive salary: Because your skills deserve the best rewards.
• Extra "Me Time": Five extra paid leave days every year so you can be a better you
• Giving back: One paid volunteer day annually to support your community.
• Parental perks: Our parental leave goes above and beyond legal requirements.

And yes, we have perks From ocean views, dogs in the office, cake, and lots of celebrations. Plus, we care for you and the planet

Think you have what it takes to make it better? Tap that apply button and fling us your CV
Bonus points if you nail the Electric Kiwi song