Client Lead

Want to join an established, highly successful, and proven SME Business Hub model across Taranaki? Look no further — you've found it

Spark New Zealand provides telco and digital services to thousands of Kiwi businesses. Our goal is to use technology to enable better outcomes for New Zealand. We operate in an exciting and constantly evolving industry where the pace of change brings new and unique challenges every day.

Joining an established and successful Lower North Business Hub provides several advantages, including a supportive environment, access to resources and networks, and a higher likelihood of success.

Spark Business Hub Lower North is locally owned and operated. Our capability spans the full spectrum of professional services, with telco as a key priority, alongside technology design, consulting, deployment, management, and the delivery of ICT solutions. We extend our expertise and reach by engaging specialist providers and regional support organisations to provide an unsurpassed range of ICT capability.

About the role

Reporting to our Sales Lead, you'll be part of our fantastic team of Client Leads. In this role, you'll manage a portfolio of Spark business customers across the Taranaki region — from New Plymouth, delivering outstanding customer experiences and driving revenue performance across your portfolio, including telco and ICT business solutions.

Developing networks, both internally and externally, will be second nature to you. Bringing together the best of Spark to deliver business solutions that help customers win big in a digital world is what it's all about.

About you

It's our culture that makes Spark Business Hub Lower North such an awesome place to work, so we're definitely looking for individuals who contribute to that.

We're after people who are:

• Open, honest, and generous with their time.
• Willing to take ownership and give things a go.
• Passionate about technology and the difference it can make.
• Empowering, transparent, and committed to doing what's right.

You're capable of operating autonomously when needed but also thrive as a team player. With a flair for building strong relationships and driving change, you'll look for continuous improvement — both within our telco and ICT solutions, and across your own customer portfolio.

The ideal candidate will have:

• 2+ years' experience in telco and/or IT sales or account management, with a proven track record of success.
• The ability to engage with customers as a trusted advisor.
• Outstanding communication and negotiation skills, including experience crafting bids and winning competitive pitches.
• A track record of achieving KPIs, including growing existing customers, converting new leads, and closing sales by identifying telco and ICT solutions that drive customer efficiency and productivity.
• Strong self-motivation and proven experience in business technology solution selling, while delivering outstanding customer experiences.
• The ability to effectively manage a sales pipeline and accurately forecast sales.
• Experience working with external partners in a collaborative way to enable business solutions.

You'll also bring:

• A positive attitude with an aptitude for learning and personal growth.
• A passion for understanding how businesses operate, and a proven ability to make a tangible difference.
• A pragmatic approach, with the ability to plan and execute effectively.
• A collaborative mindset, working closely with team members to deliver premium outcomes for customers.
• A passion for technology in business.
• A "get up and go" attitude.
• And finally… a sense of humour, because we love to have a laugh