Sales Support
5 days ago
About Spark
Spark New Zealand's purpose is to help all of New Zealand to win big in a digital world. This role is focused on our Small and Medium Enterprise (SME) market and offers the opportunity to support the transformation of our customers by offering digital services to hundreds of Kiwi businesses. We operate in an exciting and constantly evolving industry where the pace of change brings new and unique challenges every day.
Our capability includes the full spectrum of telecommunications and IT services, including technology design, consulting, deployment, and management, and the delivery of bespoke solutions. We extend our expertise and reach by engaging specialist providers and regional support organisations to provide an unsurpassed range of ICT capability.
Spark Business Central South is a locally owned and operated business with locations in Christchurch, Ashburton and Timaru. We're local like our customers and focused on providing a best-in-class service experience.
About the Role
We're looking for a motivated and detail-oriented person who's keen to play a critical role in a team which helps small and medium-sized businesses (SMEs) get the most out of technology. If you enjoy working with people and want to make a real impact, this role is for you.
As a SME Delivery Lead, you'll be responsible for providing front line customer service to inbound customers, whilst supporting a high performing outbound sales team and utilising your excellent organisational skills to make sure our customers get what they need, when they need it.
What Success Looks Like in this Role
- Provide effortless support to the sales team to ensure timely delivery of services.
- Deliver friendly and professional service to our customers.
- Oversee end-to-end provisioning of Spark products.
- Enjoying being part of a supportive team and working towards shared goals.
- Staying motivated, driven, and focused on success.
If you're a customer service super-star who enjoys working with complex systems to deliver great service we'd love to hear from you.
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