Service Manager

1 week ago

Lake Hayes, New Zealand Amisfield Full time NZ$90,000 - NZ$120,000 per year

About Amisfield

Situated on the shores of Lake Hayes with sweeping views of the surrounding mountains, Amisfield is an award-winning restaurant and organic winery, set across a breathtaking 5-hectare property in Queenstown, New Zealand.
Internationally celebrated for its unique expression of place, Amisfield has been named to the Extended List – World's 50 Best Restaurants 2025, and ranked #3 on Food & Wine's Top International Restaurant List. It has also been awarded 3 Hats by the Cuisine Good Food Awards for four consecutive years, and recognised with the World's Best Dining Experience by The Best Chef Awards. Executive Chef Vaughan Mabee has received the distinction of three knives from The Best Chef Awards.

Amisfield's culinary philosophy is rooted in storytelling, drawing on the landscapes, wild ingredients, and cultural narratives of Aotearoa. The experience is finished with curated wine pairings from our single-estate, organic vineyard nestled beneath the Pisa Range.

About the Role

We are seeking a Service Manager to join our restaurant team. This role is perfect for an experienced hospitality professional, passionate about fine dining, exceptional customer service, and engaging a team. You will play a key role in ensuring that our guests receive an outstanding dining experience that embodies Amisfield's commitment to quality and innovation.

Key Responsibilities:

  • Lead, inspire, and support the front-of-house team to deliver exceptional service.
  • Uphold Amisfield's standards of excellence in guest experience, food presentation, and service quality.
  • Collaborate with the front of house and kitchen leadership teams to develop and implement operational strategies.
  • Foster a positive, high-performing work culture that encourages teamwork and professionalism.
  • Ensure compliance with licensing, health, and safety regulations.
  • Manage rosters and systems to ensure the effective & efficient running of the restaurant.

Ideal Candidate:

  • Proven experience in a restaurant leadership position, preferably within a fine dining setting.
  • The ability to successfully lead, motivate and develop a team.
  • Excellent organizational and customer service abilities.
  • A current manager's license or the ability to obtain one.
  • A passion for New Zealand food, wine, and hospitality.

Why Join Us?

At Amisfield, we value our team as our most significant asset. We are committed to providing an exceptional work environment that fosters professional growth. When you join our team, you will enjoy a competitive salary, generous wine allowance, company-funded healthcare, life insurance, and exclusive discounts on dining, wine, and golf.

We are looking for a leader who embodies our values, strives for excellence, and shares our passion for creating memorable dining experiences. If you are ready to contribute to New Zealand's best restaurant and make your mark, we'd love to hear from you.

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