Services Account Executive, Public Sector

Overview
About the role
Are you passionate about putting the customer at the heart of everything you do? As a Services Account Executive (SAE) in our Services Sales Team, you'll play a pivotal role in redefining how we deliver value through services.

You'll act as a trusted advisor, guiding organisations to unlock the full potential of the Microsoft Services portfolio and achieve meaningful business outcomes. As a SAE, you are responsible for proactively selling the entire Services portfolio - from delivering core value through Unified Enterprise, to accelerating impact with Unified Enhanced Solutions, and driving transformational change through Microsoft Consulting (ISD).

In this role, you'll work closely with customers to understand their strategic goals, co-create tailored service solutions, and help them realise their ambitions. Your ability to build trust, foster long-term relationships, and elevate the customer experience will be key to your success.

As an experienced SAE, this role offers you the opportunity to accelerate your career growth, be part of a high-performing team, and develop, own, and close strategic opportunities that leverage AI and cutting-edge solutions to drive customer success and grow Microsoft cloud consumption.

We're looking for innovative, high energy, collaborative professionals who thrive in fast-paced environments, bring informal leadership to the table, and excel at aligning diverse priorities to drive shared success.

If you're ready to make a real impact and help transform the way we sell services—your next great career adventure starts here.

This role can be based in Auckland or Wellington and will be aligned to the Public Sector Territory.

About The Team
Our Services Sales organization is all about unlocking value for customers by aligning their business goals with transformative solutions. It goes beyond selling products - it's about building trusted partnerships, understanding customer challenges, and delivering tailored services that drive measurable outcomes. Through consultative engagement, strategic planning, and cross-functional collaboration, services sellers empower organizations to innovate, grow, and succeed in a digital-first world while guiding the AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI. We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you'll have the opportunity to contribute to life-changing innovations that impact billions of people worldwide.

Responsibilities

• Drive adoption and strategic deployment of Microsoft solutions by collaborating with the enterprise account team and partners to deliver end-to-end services across Unified, Enhanced, Mission Critical, and Consulting portfolios.
• Lead the Microsoft Services virtual account team to translate customer needs into actionable solutions through consultative selling, active listening, and continuous planning.
• Manage the full sales cycle; from lead generation to deal closure, while accelerating cloud consumption and consistently achieving quarterly and annual sales targets.
• Collaborate across customer and partner networks as part of an integrated One Microsoft team, following established methodologies and processes.
• Act as a trusted advisor using consultative selling techniques to uncover needs, shape strategic opportunities, and drive new business.
• Maintain accurate forecasting and pipeline hygiene to support business planning and performance tracking

Qualifications
Minimum Experience

• 8+ years of industry sales experience in commercial or public sector (e.g., Finance, Local Government), or equivalent experience.
• 5+ years of consulting or solution sales experience.
• Proven success in developing transformation strategies with account teams and technical stakeholders.
• Track record of achieving sales targets through structured account planning and customer success initiatives.
• Skilled in forecasting, milestone tracking, and driving consumption growth.
• Experience across the customer lifecycle; from consultation to solution design, delivery, and optimisation.
• Demonstrated ability to collaborate across sales, technical, and customer success teams.

Preferred Experience And Skills

• Experience securing consulting engagements, managing renewals, and expanding service contracts.
• Expertise in strategic account planning, including long-term visioning and multi-phase roadmaps.
• Experience leading executive reviews, sponsor engagement sessions, and governance forums.
• Experience aligning services with AI transformation goals and broader technical strategies.
• Experience working across the Government sector.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form. #ANZMCAPSFY26

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about
requesting accommodations.