Head of Portfolio Performance

Mō te tūranga | About the Role
As Head of Portfolio Performance, you will lead a high-performing team and provide insight, leadership and strategy to achieve WNZL's commercial objectives. You'll be accountable for pricing governance, performance frameworks, product lifecycle oversight, and operational excellence across the Product Sustainability and Marketing (PSM) business unit.

You'll work closely with senior leaders, governance stakeholders, and external partners to ensure alignment with strategic goals, regulatory requirements, and risk appetite, while also acting as a trusted thought partner to the Managing Director of Product Sustainability and Marketing (PSM), contributing to strategic planning and business decision-making.

• Drive and oversee the pricing strategy for all products, ensuring rigorous governance through implementation and continuous improvement of pricing tools and frameworks that maximise commercial outcomes.
• Design, develop, and continuously monitor a comprehensive suite of performance indicators to enable data-driven, strategic decision-making across the business, proactively identifying opportunities and risks.
• Lead product governance for Westpac New Zealand by ensuring robust end-to-end product reviews, embedding best-practice change management processes, and maintaining high standards of product integrity and compliance.
• Work closely with the Managing Director - Products, Sustainability & Marketing to steer business planning, operational execution, and expenditure management, ensuring alignment with organisational objectives and resource optimisation.
• Foster a high-performing environment by providing teams with clear, timely business insights that help them continuously improve and reach ambitious goals.
• Build and manage strong relationships with executive stakeholders, cross-functional internal teams, and external consultants to foster collaboration, alignment, and delivery of business priorities.
• Drive a strong, forward-thinking approach to risk management within the business unit by maintaining strict compliance with all regulatory, governance, and risk requirements, while setting the standard for operational excellence.
• Provide comprehensive reporting on Product Sustainability and Marketing (PSM) performance, identifying trends and escalating market-sensitive information promptly to support informed executive decision-making.

Nā tāu rourou | What will you bring?

• 10+ years' senior leadership experience in financial services, ideally banking.
• Proven track record in delivering commercial outcomes and driving strategic initiatives.
• Strong analytical capability with expertise in pricing, performance optimisation, and business planning.
• Demonstrated experience in product governance and lifecycle management.
• Skilled in leading cross-functional teams and managing complex stakeholder relationships.
• Experience in operational risk, compliance, and financial crime risk management.
• Financial management expertise, including budget planning and cost control.
• Strong understanding of the New Zealand banking environment is desirable, including economic and regulatory drivers.
• Ability to drive cultural change and embed risk and performance culture across business units.

Westpac Hei Wāhi Mahi | Working at Westpac
Benefits
Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Career growth – we promote internal capability; we have programmes that recognise star performers
• Generous parental leave – and top up government paid parental leave
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko mātou tēnei | Our Organisation
At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac – it says, double you. We're a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you

Tono mai ināianei | Apply Now
Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tātou, kaha ake tātou | Together Greater
Applications Close
3 November 2025