Area General Manager

About LyLo

LyLo is flipping the script on traditional stays - think bold design, smart tech, and social vibes all rolled into one unforgettable experience. We're all about giving travellers what they actually want: flexible, high-quality accommodation that's fun, fresh, and full of energy. Whether it's a quick city stop or a group adventure, LyLo delivers the kind of stay people talk about long after check-out.

Backed by EVT and growing fast, we're building a brand that's loved for its personality, performance, and people.

Role Overview

LyLo is redefining the travel experience and is growing every year with two new properties opening in Australia in 26/27. We're looking for a customer obsessed Area General Manager who is passionate about the LyLo product. Reporting into our Managing Director and visionary behind LyLo, this senior leadership role will manage LyLo Auckland and will oversee all 4 properties across New Zealand & Australia. You'll lead a team of General Managers, open new properties internationally, and deliver on Lylo's strategic goals across revenue, brand, and people.

This is a unique opportunity for an operational hotelier ready to move into a multi-site leadership role. We are looking for a leader with mobility to live and work across NZ & AU. This is a rare chance to join a growing brand and become a key part of the expansion of LyLo.

Key Responsibilities

• Manage LyLo Auckland as General Manager, overseeing all operational and commercial performance for the property with the support of a HOD team. 

• Lead and support General Managers across LyLo properties to achieve financial and operational targets whilst driving customer experience. 

• Deliver strategic plans, efficiencies, and new site openings in collaboration with senior leadership.

• Drive revenue growth and market share across rooms and F&B. 

• Champion brand standards, customer experience, and sustainability initiatives.

• Develop high-performing teams and future leaders across the division.

• Ensure compliance, safety, and governance across all operations. 

• Strengthen stakeholder relationships and support new development opportunities.

• Promote a culture of innovation, inclusion, and continuous improvement.

What We're Looking For

• Proven experience in a hotel general management role or multi-site general manager role. 

• Strong commercial acumen and strategic thinking.

• Track record of successfully opening and scaling new sites. 

• Inspirational people leader with a focus on talent development.

• Deep understanding of hospitality operations and customer experience

• Passion for the LyLo brand and delivering exceptional guest experiences

• Ability to drive transformation, sustainability, and digital innovation

• Excellent communication and stakeholder engagement skills

Benefits & Perks

Incredible team member discounts from your first day on-the-job. 

• 50% off stays and dining at EVT hotels – Rydges, QT, Atura, Lylo and more. 

• $2 cinemas tickets at event cinemas and perks across entertainment. 

• Rapid career growth opportunities through our EVT network. 

• Local community involvement, volunteering and charitable giving. 

• Australia and NZ's largest and most diverse experiences company.

Apply Now Join LyLo and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.

LyLo is part of EVT

As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.