CRL Stations Operations Specialist Lead

3 days ago

Auckland, Auckland, New Zealand Auckland One Rail Full time NZ$80,000 - NZ$120,000 per year

We are seeking a Stations Operations Specialist Lead to play a key role in the development and delivery of new and upgraded train stations as part of the City Rail Link (CRL). This is a unique opportunity to be at the forefront of New Zealand's most significant public transport transformation, working closely with key internal stakeholders and external partners during the testing and commissioning phase leading up to Day 1 operations. You'll report to the CRL Testing & Commissioning Manager and lead a highly capable team. This is an internal secondment through to June 2026.

Requirements
What you'll be doing:

  • Lead the development and review of key station operational documentation including procedures, emergency plans, and safe work instructions, ensuring regulatory compliance
  • Support station operational readiness planning, testing, and commissioning activities across major rail infrastructure upgrades
  • Collaborate with operations teams to mitigate testing disruptions and ensure seamless delivery of timetable changes
  • Coordinate input into station design, integration, and safety testing across Britomart and new CRL stations
  • Drive operational testing, planning for special events, degraded modes, and emergency responses
  • Liaise with the Customer Experience team to ensure smooth delivery of services at new or redeveloped stations
  • Undertake Tester in Charge responsibilities during testing to manage interface coordination with CRL stakeholders and ensure adherence to health, safety, and environmental policies
  • Oversee resources, training, and competency development of AOR station staff to support the CRL Delivery team. This includes consulting with union representatives/delegates with the support of the P&C team.

What you'll bring:

  • Minimum 3 years' experience in rail operations, with a focus on infrastructure changes and operational readiness planning
  • Strong leadership skills with the ability to manage direct and cross-functional teams in a complex, dynamic environment
  • Familiarity with tools such as SharePoint, Microsoft Project and general Microsoft Office Suite
  • Understanding of building and rail safety systems, operational procedures and stakeholder management
  • Strong written and verbal communication skills
  • Competent in adult training and assessment

Benefits

  • Free train travel on Auckland passenger trains for yourself and travel privileges for your nominated family, friend and dependents
  • NZ Railways Trust Membership: Benefit from discounted holiday accommodation and medical reimbursements.

If you believe you're the right fit for the role, please apply via Workable by 5pm on Tuesday 18th of November.

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