Assistant Manager

5 days ago

Queenstown, New Zealand Future Bars Limited Full time

At odd saint, we're not your everyday brunch restaurant; we're a place where bold flavours, vibrant service, and a lively atmosphere come together to create something unforgettable.

An exciting opportunity has arisen for an Assistant Manager (2IC) to join our leadership team at odd saint, someone ready to thrive in a fast-paced hospitality environment and support the Venue Manager in bringing out the very best in both the team and the venue.

The Role

As Assistant Manager (2IC), you'll play a key role in supporting the Venue Manager across all areas of operations and service. You'll lead from the front, set the tone for exceptional guest experiences, and help ensure that every detail runs smoothly, from the floor to the back office.

This is a hands-on role for someone who loves the buzz of service, can think on their feet, and takes pride in maintaining high standards of hospitality and teamwork.

What You'll Do
  • Lead & Support: Assist the Venue Manager in leading, coaching, and motivating a high-performing team, stepping up to lead shifts and drive service standards.
  • Operational Excellence: Oversee daily service flow and floor operations, ensuring smooth transitions between service periods.
  • Guest Experience: Deliver warm, energetic, and memorable experiences that showcase the unique spirit of odd saint.
  • Financial Awareness: Support with stock control, ordering, cost management, and accurate reporting.
  • Compliance & Standards: Uphold company policies, health & safety, liquor licensing, and food safety standards at all times.
  • Rosters & Resources: Assist with roster planning and daily team allocation to meet operational needs effectively.
  • Team Development: Mentor junior staff, helping them grow in confidence and skill through strong example and clear communication.
About You

You'll be a confident, capable leader who's passionate about hospitality and thrives on creating great experiences for both guests and your team.

You'll bring:

  • Previous leadership experience in a hospitality environment (coffee knowledge is a bonus)
  • Strong communication, organisation, and problem-solving skills
  • A hands-on approach and willingness to jump into service when needed
  • A proactive attitude; always looking for ways to improve systems, service, and team performance
  • Confidence working under pressure and making quick, effective decisions
  • A genuine love for people and hospitality
Why Join odd saint?

At Future Hospitality Group, we believe in looking after our people as much as our guests. As part of the team, you'll enjoy:

  • 50% staff discount across seven diverse venues, plus monthly "treat your mates" nights where you can bring friends for 50% off
  • 25% off at a further three Queenstown venues - we know the right people
  • Free staff meal every shift, keep yourself fuelled with amazing food from our kitchen
  • Access to free hospitality training courses (valued up to $550 each) to help you grow as a leader
  • Corporate gym & pilates rates from $19/week, plus wellness discounts and support
  • Free counselling and wellbeing programs to help you thrive
  • 20% off Mons Royale gear, perfect for your next mountain adventure
  • Financial wellbeing support, including free advice on KiwiSaver, saving, and buying a home
  • Discounted NZSki industry passes each season

Ready to step up?

If you're ready to take the next step in your hospitality career, support an incredible team, and grow as a leader — we'd love to hear from you.

This is your opportunity to make your mark at one of Queenstown's most loved brunch spots.

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