Reservations Agent

1 day ago

Queenstown, New Zealand Heliworks Queenstown Full time NZ$40,000 - NZ$60,000 per year

Do you have the kind of personality that makes people smile—even over the phone? Are you organised, confident, and obsessed with giving guests an amazing experience before they even walk through the door? If so, we want YOU on our team

What You'll Do

  • Handle incoming reservation requests with speed, accuracy, and genuine enthusiasm
  • Manage bookings across multiple channels (phone, email, online platforms)
  • Provide guests with helpful, friendly recommendations and information
  • Keep our reservation system spotless and up-to-date
  • Work closely with our operations team to ensure a seamless guest experience
  • Troubleshoot scheduling puzzles like a pro

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