Customer Service Administrator

1 week ago

Henderson, New Zealand ESI Appliance Services Full time

Our company is an established leader in the service and installation arena and specialises in luxury brands. Due to growth, we are on the lookout for an efficient, multitasking Customer Service Administrator to join their team in West Auckland.

If you enjoy a role that keeps you on your toes, involves a mix of tasks, and puts your organisational skills to good use, we'd love to chat with you

About the Role:

In this varied role, you'll be the heartbeat of their office. From handling phone calls and managing schedules, to keeping on top of emails and ordering, you're someone who thrives in a lively yet structured environment. You will love the office buzz, and there are five others in this team. This office is located in Henderson, close to shops and other retail outlets.

Your day-to-day will involve:

  • Managing incoming calls and email correspondence with a friendly touch
  • Scheduling tasks and managing updates in the system
  • Creating and following up on quotes for services, parts, and products
  • Entering data into various applications
  • Selecting parts and preparing for dispatch
  • Communicating with the team and tackling challenges with a cool head and a can-do attitude

Key Requirements:

  • Strong communication and interpersonal skills
  • High attention to detail with a structured and methodical approach
  • The ability to prioritise tasks efficiently and meet deadlines
  • Proficiency in Microsoft Office and general computer skills
  • Experience in customer service or administration would be an advantage
  • Confident and positive attitude
  • NZ Citizen or Resident

Why Join Us?

  • Collaborative team environment: work with a group of supportive and friendly professionals
  • Diverse and dynamic role: no two days are the same, keeping you engaged and challenged
  • Career development opportunities: learn further tasks and skills as you grow into more senior roles
  • Competitive remuneration: receive a fair and rewarding salary for your contribution that will increase in line with your skill at the job
  • Located in Henderson: Conveniently situated for easy commuting.

How to Apply

Ready to take the next step in your career? Click the apply button and send your CV and a cover letter explaining why you're the best fit for our team.

  • Warranty Administrator

    7 days ago

    Henderson, New Zealand Inchcape Full time

    **Warranty Administrator - Henderson** **Join Our Team -** If you’re a detail-oriented professional with a knack for exceptional customer service and administrative precision, we want you to be our next Warranty Administrator at Inchcape Automotive Retail in Henderson! Inchcape Australasia is a leading player in the automotive industry, with over 1,400...

  • Customer Service Representative

    2 weeks ago

    Henderson, New Zealand The Warehouse Full time

    Company Description At Noel Leeming, we live and breathe a fast and innovative culture. Delivering the best in technology and appliances starts with service - and our Passionate Experts are key to our success. The end-to-end service we offer means customers can rely on us to ensure they walk out with the right product for them through live demonstrations,...

  • Cancer Navigator Administrator

    7 days ago

    Henderson, New Zealand Te Whānau o Waipareira Full time

    **About the Role** We’re seeking a proactive Cancer Navigator Administrator to join our Whānau Ora Cancer Care Navigation service at Waipuna. In this pivotal role, you’ll lead the way in empowering and advocating for whānau, ensuring they access the right support at the right time. As the Cancer Navigator Administrator, you’ll be responsible for...

  • Customer Service Officer

    3 days ago

    Henderson, New Zealand Saturn Group Full time

    **Global Company and Market Leader**: - **Health & Nutrition - immediate start**: - **Full-time Temp to Perm position, West Auckland location** Our client is a market leader in the life sciences industry, a global science-based company in Nutrition, Health and Sustainable Living. The company delivers innovative business solutions that nourish, protect,...

  • Maintenance Administration Coordinator

    1 week ago

    Henderson, New Zealand Spencers Full time

    Together the Spencers team and our 3,500-strong contractor network, help us provide better, safer, warmer homes for over 30,000 Kiwi families by delivering 200,000 maintenance interventions annually.We offer a full range of property repair and maintenance services. Spencers maintenance contract portfolio contains one-third of New Zealand's social housing...

  • Vehicle Compliance Administrator

    2 weeks ago

    Henderson, New Zealand Drivesure Vehicle Testing Full time NZ$45,000 - NZ$65,000 per year

    Drivesure Vehicle Testing operate a vehicle compliance site at our Henderson testing station. The site processes imported and re-registered vehicles for both dealers and general public.We require a administrator with an excellent eye for detail and accuracy to assist the inspection team with documentation, vehicle standards and customer service. Applicants...

  • Employment Administrator

    5 days ago

    Henderson, New Zealand Te Whānau o Waipareira Full time

    **About the Role** Te Whānau o Waipareira is looking for a passionate and dedicated **Employment Administrator** to join our team. This role is integral to supporting our Kaupapa Māori programme, which is designed to empower whānau to achieve their employment goals. As the Employment Administrator, you will provide essential administrative support,...

  • Accounts Administrator

    2 weeks ago

    Henderson, New Zealand Smith & Partners Full time NZ$55,000 - NZ$70,000 per year

    West Auckland's Premier Law FirmFun, friendly, and fast-paced environmentSupportive culture with recognition and rewardsWe are seeking a detail-oriented Accounts Administrator who is passionate about supporting both our clients and our team. The ideal candidate will have strong accounting skills, a knack for trust account administration, and a collaborative...

  • Customer & Business Support

    1 week ago

    Henderson, New Zealand McCallum Industries Full time NZ$45,000 - NZ$65,000 per year

    McCallum Industries is looking for a highly organised and proactive Customer & Business Support to join our team in Henderson.This diverse, people-focused role spans multiple areas of the business. You'll engage directly with our end consumers and key retail partners, cover reception and order processing, support donation send-outs, and coordinate key...

  • Contract Administrator

    1 week ago

    Henderson, New Zealand Te Whānau o Waipareira Full time

    **About the role**: At Te Whānau o Waipareira as the Contract administrator you will be providing administrative support as a key member of our funding and contracting team to ensure delivery of programme's are actioned effectively. Reporting to the director and management team you will support an all round service and implementation whilst monitoring...