Facilities Manager

We currently have an opportunity for a Facilities Manager to join our Asset Management & Facilities Management contract with the Ministry of Foreign Affairs & Trade (MFAT) team and play a key role in delivering the Facilities Management (FM) service in the Pacific across ten jurisdictions.  

Te Kōwhiringa | The Opportunity 

Downer has entered in a long-term Asset Management & Facilities Management contract with the Ministry of Foreign Affairs & Trade (MFAT). The contract involves the proactive management and delivery of facilities maintenance services, operations services, asset management and minor projects for all their property portfolio in the Pacific across ten jurisdictions. 

As our Facilities Manager, you'll be at the heart of managing and delivering top-notch facilities maintenance services across diverse property types and jurisdictions throughout the Pacific region. Based in vibrant Auckland, this role offers exciting opportunities for frequent travel to various MFAT locations across the Pacific.

In this pivotal position, you'll take ownership of our Pacific portfolio, working closely with the Downer team and our Service Delivery Partners to ensure facilities maintenance is carried out safely, efficiently, and to the highest standards. Your role will be instrumental in building strong relationships and collaborating effectively with stakeholders to achieve exceptional business and customer outcomes. Build strong and trusting relationship with client representatives in the Pacific and the Service Delivery Partners.

What You'll Do 

This role offers a broad scope, with key responsibilities including:

• Foster a Zero Harm culture and ensure compliance with security aspects of contracts.

• Engage positively with customers and manage relationships with subcontractors to achieve collaborative outcomes.

• Oversee and manage facilities maintenance services delivery, including adherence to KPIs, resource utilization, and financial performance.

• Lead governance and service delivery across various work types, technologies, and customers.

• Develop local trade capabilities in the Pacific to support social outcomes and improve service efficiency.

• Provide after-hours on-call support, champion business development, and seek continuous improvement initiatives.

This is a fantastic role that will suit someone who is outcome-focused, enjoys a challenge, and is able to take initiative whilst building great relationships with our team and client.

Nga pūkenga matua | Important Skills

• Bring your Facilities Management qualification or equivalent experience, with 3-5 years in Technical, Construction, Facilities, or Asset Management.

• Showcase your skills in Facilities Maintenance Services, including operational and financial aspects.

• Proven track record in driving quality maintenance activities, meeting schedules, and minimizing rework.

• Experience working in the Pacific is a strong plus.

• Experience in developing trade capabilities and fostering growth.

• Proficiency in French is a bonus for communicating with French-speaking stakeholders. 

• Demonstrate managerial courage, initiative, and a strong drive to achieve results.

You will also be required to complete a National Security Clearance and Ministry of Justice Clearance as part of the requirement for this role.

This role is based in Auckland and will require frequent travel to the MFAT locations in the Pacific at times one to two weeks in a row, multiple times a year.

Ko wai mātou | Our Organisation 

At Downer, we plan, create, and sustain essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.

Ko te take ka parekareka e koe ki te mahi ki kōnei | Why you will enjoy working here

We're proud of our high-performance culture and commitment to diversity, offering:

• Training and development to support and diversify your career. 

• With 30% of vacancies filled internally you'll find real opportunities to advance your career.

• : healthcare discounts, great savings on retail purchases, car purchases and much more.

• Employee Assistance Program: professional support for you and your family when you need it most.

You want your work to matter and so do we.  With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.

We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.

We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals.  Even if your experience doesn't align perfectly with this role, we'd still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.

If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.

Me pēhea ki te tono | How to apply
Click "APPLY" and please include your CV and copies of relevant licenses/qualification. The reference number for this role is

We are committed to a safe working environment for everyone - all successful applicants will be required to undertake a pre-employment drug test, medical and a Ministry of Justice check prior to starting employment. If you need support with this requirement, please talk to our team.