Media | Senior Client Partner

Job Description:

dentsu Media | Auckland | Permanent | Full Time | R1104253

• Make a meaningful impact. Partner with iconic brands to shape media that matters in Aotearoa
• Thrive with purpose. Enjoy generous wellness benefits such as extra leave days, food & drinks, and volunteering days to be your best self
• Create with the best. Join our award-winning team in our newly renovated Auckland office

About us

dentsu Aotearoa are a world class, award winning integrated advertising agency, born in Japan and raised in New Zealand. We pride ourselves on creating experiences that impact society and challenge the way we think. We are more than an agency, we're a catalyst for innovation. We understand our purpose in society is to create meaningful impact through human experiences through our dentsu Creative, dentsu Media and Merkle Aotearoa brands.

We are 250 strong with offices in Auckland and Wellington and are a part of a global network of over 66,000 craft specialists across 145 countries. When you join us, you become a part of one team. One team with diverse talents and a shared ambition to innovate the way brands are built. One team that collaborates across disciplines and boundaries. One team that wants to innovate with a purpose.

What your role and typical day might look like

At the core, this role provides leadership to a high performing team and strategic development of clients within your portfolio. You'll be tasked with delivering a high-quality service, performance and return on investment across various campaigns as the chief problem solver and innovator for your clients.

Client Partners naturally lean on strong leadership skills, a growth/commercial mindset, are innovative in nature and over communicates to ensure that everyone is working towards the same goals, deadlines and ideas. In addition to providing world-class client service and media planning excellence, you'll uncover opportunities to expand our presence and offerings, support new business pitches and be a trusted partner to our clients while ensuring commercial viability.

Responsibilities could include:

• Drive commercial success by managing revenue and margin delivery across your client portfolio, identifying efficiencies, and supporting optimal contract structures.
• Lead strategic growth through client development, satisfaction, and collaboration with senior leadership to expand services and ensure profitability.
• Deliver client excellence by developing high-quality solutions aligned to client objectives and maintaining strong, strategic relationships that balance client needs with dentsu's capabilities.
• Strengthen client partnerships through consistent relationship health checks, engagement tracking, and collaboration with leadership to ensure long-term satisfaction and growth.
• Inspire and lead by coaching high-performing teams, defining clear roles, supporting development plans, and swiftly addressing underperformance to drive results.
• Champion talent and culture by solving client challenges collaboratively, aligning cross-functional expertise, and contributing to a people strategy that attracts and retains top talent.
• Deliver integrated solutions by consistently leveraging data, analytics, and creative resources to build impactful, cross-functional campaign strategies.

A bit about you:

• 10+ years' experience in media, in a similar client leadership role within the New Zealand or ANZ region, with strong commercial acumen and cross-channel expertise.
• Proven success in winning, retaining, and growing key client relationships.
• Trusted leader with a track record of building long-term relationships with senior stakeholders and culture within a high performing team.
• Strategic thinker and problem solver who connects broader communications to client challenges, translating into activity, business value and actionable outcomes.
• Strong presence and ability to collaborate across all levels of a matrixed organisation.
• Talent Developer who leads with empathy to support, inspire and motivates a talented team to thrive.
• Excellent communicator and project manager, confident presenting complex ideas and leading delivery in a fast-paced environment.

Be a champion of meaningful progress

At dentsu Aotearoa, our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We're committed to creating a workplace where everyone feels seen, heard, and valued. If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.

Next Steps
To join us at dentsu Aotearoa register your interest to our dentsu careers page.

Please note, we are only able to consider applicants who possess (or are in process of obtaining) working rights for New Zealand.

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