Client Partner

Greenhouse is a part of Woolworths's centre of creative excellence.

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Together, we grow ideas.

Collaboration is at the heart of all we do.

Greenhouse is a place where a multi discipline team come together to collaborate with each other, with the Woolworths Marketing team and partner agencies.

Connecting, creating, and challenging each other in a positive and nurturing environment.

The Opportunity

The Client Partner is one of the most senior leaders on client business, responsible for driving the strategic, creative, and commercial success of their client portfolio. Acting as a trusted advisor to senior c-suite level stakeholders, they shape bold strategies, challenge convention, and deliver transformative creative solutions that elevate both brand and business performance. This role combines visionary leadership with commercial acumen, overseeing financial growth, client satisfaction, and operational excellence. 

The Client Partner will lead a high-performing, cross-functional team, inspiring collaboration and innovation across every touchpoint. They are equally passionate about nurturing talent, building trusted client relationships, and identifying new growth opportunities, ensuring the agency consistently delivers outstanding work that drives measurable impact.

A Snapshot Of What You'll Do

• Lead and inspire clients strategically, managing key stakeholders across their business, the agency, and partners.
• Take ultimate accountability for the delivery of all client work, ensuring it meets the highest standards of strategic and creative excellence while aligning with agreed timelines, budgets, and profit targets.
• Drive the team's commitment to delivering work that not only meets client expectations but also exceeds them through innovative thinking and flawless execution.
• Deliver innovative, channel-neutral solutions that align with client objectives and drive transformation, consumer engagement, and business outcomes.
• Drive organic revenue growth and oversee all agency deliverables, ensuring quality from brief to activation.
• Create a high-performance culture through agile and frequent feedback, addressing issues proactively and coaching team members.
• Act as the lead relationship manager and key escalation point for senior clients, proactively identifying opportunities and challenges to strengthen the partnership.
• Build and maintain strong, trusted relationships with clients at all levels, from CMO to senior stakeholders, positioning the agency as a valued strategic partner.
• Gain a deep operational and strategic understanding of client businesses, consistently adding value through forward-thinking insights, actionable recommendations, and innovative solutions.
• Play a critical role in driving new business growth by identifying prospective clients, shaping compelling proposals, leading pitches, and securing new opportunities that align with agency strengths and growth priorities.
• Create and execute strategic growth plans to broaden the service offering and if applicable, exceed revenue targets
• Plus much more

Your Ideal Experience

• Experience in a multi-disciplinary and diverse team environments, managing teams of 5 or more people
• Some client-side experience would be ideal, complemented by agency experience.
• Proven experience leading integrated marketing campaigns and projects
• In-depth knowledge of full customer ecosystems
• Experience working with complex matrix organisations.
• Experience running a successful P&L.

M+C Saatchi Group Ambitions:

At M+C Saatchi Group, our ambition is to create and curate Cultural Power for our clients. We do this by connecting specialist expertise, powered by creativity, data and technology, to help build famous brands, solve the most complex business and societal challenges.

Cultural Power needs diversity of thinking, we are committed to fostering a diverse and inclusive workplace. We strongly encourage applications from First Nations people, individuals with disabilities, people from diverse cultural and linguistic backgrounds, and those of all ages, identities, and life experiences. Our flexible work policies, employee-led diversity networks, and inclusive career development initiatives reflect our core value, 'Walk in Different Worlds,' which drives our D&I mission. If you need any adjustments during the recruitment process, please let us know.

A snapshot of our benefits:

• Flexible leave options, including:
  • Flexible public holidays
  • Summer half-days
  • Ability to work from anywhere in the world for up to two weeks per year
  • Dedicated volunteer leave
  • Study leave to support your learning and development
• 12 weeks of paid parental leave available to all parents
• Regular catered staff lunches, plus complimentary breakfast, fruit, and snacks
• Free access to Sonder, a wellbeing and safety app
• Regular in-house and sponsored events to foster connection and engagement
• Learning and development opportunities, including access to internal and external courses
• Annual work-from-home setup allowance to support your remote workspace

What WE value MOST:

• Walk in different worlds
• Make Uncommon Sense
• Run Towards the Fire (except if there is an actual fire when we run away from it)
• Roll as one
• Be excellent to each other

#LI-Hybrid