Business Services Officer

Thriving together - mō te taiao, mō ngā tāngata.

Our environment and our people go hand-in-hand.

We're looking for a proactive and solutions-focused Business Services Officer to join our information management team in Whakatāne on a 12-month fixed-term basis. This is a unique opportunity to play a key role in our SharePoint journey, where we want to help embed modern information management practices across the organisation.

This is a great opportunity to make a real impact in this fixed term, fulltime role and grow your skills while helping to shape the future of information management at Toi Moana.

Te āhuatunga a te tūranga | About the role

As a Business Services Officer, you'll be at the forefront of our digital transformation, supporting the business to navigate the new SharePoint environment and ensuring our information is well-organised, secure, and accessible. You'll work closely with teams across the organisation to respond to a growing volume of complex "Jobs for SharePoint" requests, support the digitisation of hard copy records, help implement automated retention and disposal processes, and support the clean-up and classification of legacy records.

You will also undertake quality audits and data integrity administration of our systems. If you have experience with AI or automation in information management, even better — we're keen to explore how we can further streamline our systems and improve data integrity.

Ō pūmanawa | Your skills and experience

We're after someone who is:

• Confident working with digital systems, particularly SharePoint and Microsoft 365
• Knowledgeable in the Public Records Act, Privacy Act, and Local Government Official Information and Meetings Act (LGOIMA)
• Passionate about information management and digital enablement
• A natural problem-solver who enjoys helping others and improving processes
• Curious about the future of work, especially the role of AI in information governance
• A team player who thrives in a collaborative, supportive environment

Ko wai mātou | Who we are

Toi Moana Bay of Plenty Regional Council is responsible for land, air and water as well as public transport and economic development. A major focus of our work involves looking after the environment. We manage the effects of people's use of freshwater, land, air and coastal water. However, we also have a broader responsibility with others for the economic, social and cultural well-being of the regional community.

We are a values-driven organisation, that really cares about our people.  Who you are is important to us and we welcome diversity as an opportunity to grow our teams and are keen to support people of all gender identities, ages, ethnicities, sexual orientations, religions and abilities. We want Toi Moana to be a place where you bring your whole self to work.

Highlights of working with us include:

• Varied and challenging work.
• A supportive and collaborative work environment.
• Flexibility with the way you work.
• A competitive remuneration and leave package, including additional paid leave over Christmas/New Year, employer paid insurance, well-being initiatives.
• A commitment to supporting you grow and develop.

A competitive salary will be offered to the successful candidate which will be commensurate with relevant experience.

Me pēhea te tuku tono | How to Apply****

Click APPLY NOW or contact Chris Brewer, Information Team Leaderon for a confidential discussion.

To access a copy of Te Tūranga Mahi (Job Description) please click on the following link or copy and paste it into your web browser: 

NB: To apply for this job, you must have the legal right to be able to work in New Zealand and also a current, valid driver's licence.

Applications close 11pm, Sunday 2 November 2025 and will only be accepted online.