Customer Service Representative

5 days ago

Queenstown, New Zealand Bapcor Automotive NZ Full time NZ$45,000 - NZ$65,000 per year

If you've got great customer service skills and a passion for car parts, we've got the job for you

We're on the lookout for a customer service superstar to join our BNT Queenstown branch – someone who can not only deliver outstanding service but also help our customers choose the right parts to get the job done.

What the role involves:

  • Serving trade customers at the counter and over the phone
  • Helping customers find the right vehicle parts and solutions
  • Picking, packing, and processing customer orders accurately
  • Spotting opportunities to upsell or recommend related products
  • Building strong relationships with our loyal customer base

What you'll bring:

  • Customer service experience (automotive or trade industry experience is a big plus)
  • A genuine interest in cars, or parts
  • Strong communication skills and a positive, can-do attitude
  • Ability to work in a fast-paced environment and keep things accurate
  • A team-first approach – everyone pitches in here

Why join BNT? If you haven't heard (word spreads fast), BNT is an awesome workplace. Apart from a great culture, you get:

  • Your birthday off every year
  • A paid volunteer day annually
  • Free breakfast every morning
  • Competitive salary + incentives for results
  • Exceptional discounts on our products
  • A flat structure where you'll work alongside senior leaders
  • Career growth opportunities with our parent company, Bapcor, which operates across NZ, Australia, and Southeast Asia

This is a full-time role, Monday to Friday (8 am – 5 pm) with alternate Saturday mornings.

About Bapcor:

Bapcor Limited is Asia Pacific's leading provider of vehicle parts, accessories, equipment, service, and solutions. Our New Zealand businesses operate across Trade, Service, and Specialist Wholesale, including BNT, Autolign, Truck & Trailer Parts, Precision Equipment, HCB Technologies, JAS Oceania NZ, and Diesel Distributors.

If you're passionate about helping people, love working with vehicle parts, and want to join a company where your career can go places – apply today

All candidates must have NZ residency or a valid NZ work visa.

No agencies please. We will not accept unsolicited resumes from any source other than directly from a candidate.

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