Customer Project Manager

3 days ago

New Zealand Nokia Global Full time NZ$1,000,000 - NZ$1,200,000 per year
Description

As a Customer Project Manager at Nokia, you will be at the forefront of delivering cutting-edge technology solutions by leading cross-functional projects that drive innovation and connectivity. You will collaborate with sales, engineering, and operations teams, creating a dynamic workflow that spans from pre-sales to project execution and ongoing support. In this fast-paced and agile work environment, you'll tackle complex challenges and engage with diverse stakeholders while ensuring projects are delivered on time, within budget, and meeting quality standards. Your contributions will directly impact customer satisfaction and business growth, positioning you as a key player in a high-performing team dedicated to advancing communication technologies. Join us to make a tangible difference in the way people and industries connect globally

Responsibilities
  • Lead and manage cross-functional customer projects from initiation to completion, ensuring timely delivery and adherence to budget and quality standards.
  • Build and maintain strong relationships with stakeholders, proactively addressing customer needs and expectations throughout the project lifecycle.
  • Coordinate project planning and manage changes by updating schedules, budgets, and quality metrics as needed.
  • Identify and mitigate project risks while exploring opportunities for upselling and cross-selling services.
  • Ensure compliance with Nokia's Mode of Operation (MoO) and methodology across all project activities.
  • Monitor project financials and key performance indicators (KPIs) to drive transparency and continuous improvement.
  • Inspire and lead diverse project teams, fostering a culture of collaboration, accountability, and high performance.
  • Oversee project closure and handover processes, documenting lessons learned and ensuring fulfillment of contractual obligations.
Qualifications

You have:

  • Proven experience managing complex cross-functional projects and programs
  • Strong understanding of project management methodologies, including
  • Excellent communication and stakeholder management skills
  • Bachelor's degree in Engineering, Business Administration, or a related field

It would be nice if you also had:

  • 7-10 years of Project Management experience in the telecom sector
  • Experience in delivering projects in a cloud environment
  • Industry-level project management certification (PMP, Agile, SaFE)
  • A willingness to travel for onsite project requirements across the APAC region,

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