Customer/Service Person

2 weeks ago

Silverdale, Auckland, New Zealand Hirepool Full time NZ$40,000 - NZ$60,000 per year

Reference:

  • Ongoing training & development opportunities (e.g. endorsements on forklifts, diggers, rollers & scissors lifts)
  • 4% Employer Kiwisaver contribution (up to 6% based on length of service)
  • Wide range of employee benefits including free staff hire in our DIY fleet

Our team in Silverdale are looking for a Customer/Service Person. Someone who enjoys working with tools and machinery, will provide great service to our customers, and have a keen interest in developing their existing skills and experience into a career.

As a Customer/Service Person your role will be to help ensure our equipment is fit for hire (a really important part of what we do) and provide advice and support to customers over the phone and in-branch on what equipment is right for their project. As a market leader in the hire industry, we'll support your training and development on the job so prior industry experience is not a requirement. All we ask is that you have a positive, can-do attitude and be a team player who's happy to pitch in wherever required.

There will be a requirement to drive company vehicles for occasional collections and deliveries of equipment.

Any questions, you're more than welcome to contact the Branch Manager, Lincoln O'Donoghue on

What you'll learn:

  • How to answer phone queries and raise customer reservations and contracts
  • How to offer advice on which tools and machinery are required for different jobs
  • Great customer service and sales experience
  • How to service a wide variety of hire plant
  • How to work safely for you and for our customers

What you need:

  • A Full class 1 Driver Licence (other Classes and Endorsements an advantage)
  • Basic to intermediate computer skills
  • Happy to work on a rostered basis including weekends (our branch is open 7 days)
  • A positive can-do attitude

Who we are:

We offer a comprehensive package of benefits including enhanced employer Kiwisaver contributions, flexible working, and company-funded life insurance.

  • Visit to read more about what we do and for more about our vacancies and employment benefits

Applications Close: 04 Dec 2025

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