Checkout Operator Full Time

3 days ago

Manukau, Auckland, New Zealand Foodstuffs North Island Full time

New World Milford - Checkout Operator

We are looking for someone to join our enthusiastic team of operators and supervisors.

You will need to deliver against a number of weekly and monthly targets including through put rates, customer engagement surveys and scan rates among others. Most importantly, you will need to be able to deliver an outstanding level of customer service to our community.

In this role, you will enjoy the challenge of working alongside an outstanding team that will exceed customer expectations. You will be responsible for serving our community, upholding our standards, and complying with regulations.

Full Time Hours - 33.5hrs

  • Monday 9am-6pm
  • Tuesday 9am-4pm
  • Thursday 8.30am-4pm
  • Friday 11am-3.30pm
  • Sunday 7am-3pm

The role at a glance:

  • Operating checkouts including scanning items, being in the know with special promotions, cash handling and more
  • Giving fantastic customer service that our customers already know and love us for
  • Packing bags and trollies
  • Trolley collection
  • Play a positive role in the culture of our team and working closely with a diverse team

The supervisor Role:

  • Ensuring the Checkout team provide exceptional customer service every time.
  • Resolving customer issues, questions and concerns as they arise
  • Ensuring Food Safety and Health Safety compliance standards are maintained at all times.
  • Dealing with restricted, liquor processes.

What are we looking for:

  • An ability to work on your own or in a large diverse team
  • A confident person who is able to create a great customer experience
  • Confident with basic math's and counting for cash handling
  • Ability to speak and understand English at a competent level
  • Can listen to instructions and make things happen
  • A fantastic attitude and work ethic and a passion for helping make a workplace great
  • Ideally previous experience in customer service, cash handling and/or a retail environment.

What we offer:

  • Staff discounts.
  • Hands-on training and mentoring.
  • Career development opportunities.
  • Be part of a 100% locally owned and operated store.

ABOUT US:

We are a locally owned and operated, small but rapidly growing supermarket that is committed to providing excellence. We offer on-going training and development opportunities to our team members and provide a fun working environment.

You must have the right to live and work in New Zealand to apply for this position.

This position requires someone who is prepared to work a variety of shifts depending on the needs of the business as well as at least one weekend-day. Applications will be processed as soon as received, we will contact only those that are shortlisted, and the position may be closed before closing date if a suitable candidate is selected. Applications close: Sunday 16th November 2025 (Unless Filled Prior). Apply online.

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