IT Business Analyst

19 hours ago

Tauranga, Bay of Plenty, New Zealand Western Bay of Plenty District Council Full time

Come and make a difference with us

At Western Bay of Plenty District Council, everything we do is about making the everyday better - and helping our communities thrive, now and into the future.

Western Bay is a District undergoing significant growth and transformation. From planning for future communities to delivering the infrastructure that supports them, we're focused on getting the fundamentals right - and preparing for what comes next.

We're also focused on our people. At Western Bay, we believe in investing in and empowering our teams to grow, lead, and achieve their goals. Because when our people thrive, our communities do too.

If you're motivated by making the everyday better, helping people thrive, and leaving things better than you found them - we'd love to hear from you.

If you are interested in joining the Western Bay family, please apply today for this fixed term project role (18 months approx.)

The opportunity

We are seeking an experienced and proactive Business Analyst to play a key role in the successful delivery of our new Enterprise Resource Planning (ERP) system at Western Bay of Plenty District Council.

This is an exciting opportunity to be part of a transformative programme that will modernise how we work, streamline processes, and improve the way we deliver services to our communities.

As the Business Analyst, you'll work closely with project leaders, system vendors, and business stakeholders to:

  • Analyse current processes and identify areas for improvement.
  • Gather and translate business requirements into clear technical and functional specifications.
  • Support the design, configuration, and testing of the ERP solution.
  • Facilitate workshops and user sessions to ensure alignment and understanding across teams.
  • Contribute to training, change readiness, and system adoption activities.

You'll connect business needs with technical delivery, ensuring the new system meets requirements and delivers meaningful value to end users.

This role will suit someone who enjoys problem-solving, can think strategically, and takes pride in helping teams adapt and thrive in a digital transformation environment.

To set you up for success, you'll have

  • Demonstrated experience as a Business Analyst, preferably in a large or complex environment.
  • Proven experience working on ERP or major system implementation.
  • Strong analytical and problem-solving skills, with attention to detail.
  • Excellent communication and stakeholder engagement skills.
  • Ability to translate business needs into clear, actionable system requirements.
  • Confidence working across teams and managing competing priorities.
  • Ability to work independently and adapt in a fast-paced, changing environment.
  • Ideally, experience in the public sector or local government setting.
  • Live locally (preferred).

What we offer

  • Five weeks annual leave.
  • Flexible work arrangements and a pet friendly work environment.
  • Sick leave on commencement of employment.
  • Access to wellbeing resources and workplace support.
  • Free onsite parking.

Applicants for this position should have NZ residency or a valid NZ work permit.

Preference for a contract role could be considered.

Applications close 11.55pm Thursday, 13 November

For further information please call the People Experience Team on

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