Customer Services Officer

7 days ago


Upper Hutt, New Zealand Upper Hutt City Council Full time NZ$45,000 - NZ$65,000 per year

Join Our Team at H2O Xtream Aquatic Centre

Are you passionate about customer service and looking for a fun, fast-paced role? H2O Xtream Aquatic Centre is looking for a full-time Customer Service Superstar to join our team at the re- developed facility

Why H2O Xtream?

  • Fun & Dynamic Work Environment: Every day is different in our vibrant, active setting.
  • Flexible Hours: Work shifts that fit your lifestyle, including mornings, evenings and weekends.
  • Full Training Provided: Whether you're experienced or new, we'll support you every step of the way.

Key Responsibilities:

  • Customer Service Excellence: Greet and assist customers with a smile, answering their questions and providing helpful info.
  • Facility & Programme Support: Manage bookings, assist with scheduling and handle reception duties.
  • Sales & Memberships: Promote memberships and programs to help customers make the most of their visit.
  • Admin Support: Help with cash-ups, data entry and general administrative tasks.

What We're Looking For:

  • A friendly, engaging personality who loves working with people.
  • Strong organisational skills and a proactive attitude.
  • Flexibility to work across varied hours, including weekends.
  • Previous experience is a bonus but we're more interested in your attitude and eagerness to learn

Ready to Make a Splash?

If you're excited to join a fun, community-focused team, apply today and dive into a role that's as rewarding as it is exciting

To apply for this role, please apply online: 

All applications must include a cover letter, CV and a completed online Upper Hutt City Council application form.

Applications close 5pm, 14 November 2025.

We reserve the right to interview and select a candidate prior to the closing date.

PLEASE NOTE YOU MUST HAVE THE LEGAL RIGHT TO WORK IN NEW ZEALAND TO BE CONSIDERED FOR THIS ROLE.



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