Customer Champion
4 days ago
He kōrero mō mātou | About Watercare
Ki te ora te wai, ka ora te whenua, ka ora te tangata
When the water is healthy, the land and the people are healthy
Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day
He whakamārama mō te tūranga mahi | About this role
This is your opportunity to work in Watercare's fantastic Customer Champion team, where you will have the flexibility for a work life balance
As a Customer Champion you will be responsible for providing exceptional customer service to our customers. You will provide specialist support and advice on all aspects of water and wastewater billing. You will also have the opportunity to utilize your strong contact centre and customer services experience which may enable you to work in other areas of the Retail group (Payments / Collection, New Connections and Faults), depending on work requirements.
Ngā pūkenga e rapu nei mātou | About you
You are a customer centric strong communicator who is comfortable working in a fast-paced environment. You are technically savvy, and enjoy problem solving.
- Proven experience working within a high-volume, multi-channel contact Centre environment
- Previous experience in accounts receivable, accounts payable and billing
- Strong written and oral communication skills with an excellent telephone manner
- The ability to multi-task and meet customer expectations with speed and accuracy
- A logical approach to problem analysis and resolution.
Hours of work: Rotating roster between the hours of 8.00am and 7.00pm Monday to Friday. Saturday and Sunday 8.30am -5.00pm
Start date: 29/09/2025
Ngā hua mōu | What's in it for you
We offer a competitive salary and staff benefits package including:
• Training and development opportunities
• Life and income protection insurance plans
• Generous parental leave
• Employee discounts at a range of large retailers
Me pēhea te tono mai | How to Apply
Come and join our team If you are looking for an exciting career opportunity with a fantastic team then please apply online today -
-
Customer Champion
2 days ago
Central Auckland Statistical Area, New Zealand Watercare Services Full time NZ$55,000 - NZ$90,000 per yearHe kōrero mō mātou | About Watercare Ki te ora te wai, ka ora te whenua, ka ora te tangataWhen the water is healthy, the land and the people are healthyNow is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average...
-
Customer Experience Champion
2 days ago
Auckland City, New Zealand Momentum Consulting Group Full timeFull-time Permanent role working Sunday to Thursday - Based in Eden Terrace - Impressive perks and great company culture This is an incredible opportunity to join a company that is ambitious with a passion for creating amazing customer experiences. - Full-time Permanent role working Sunday to Thursday - Based in Eden Terrace - Impressive perks and great...
-
Ticketing Champion
2 weeks ago
Auckland City, New Zealand Mitre10 Full time**Mitre 10 MEGA Manukau** **Ticketing Champion** **Mitre 10** continues to dominate the New Zealand DIY retail market both in its market share and number of stores throughout the country. You can be part of our continuing success by joining the team at **Mitre 10 MEGA Manukau.** **Responsibilities include**: - Ensuring all product lines, including...
-
Operations Manager
4 days ago
Central Auckland Statistical Area, New Zealand Lime Full time NZ$80,000 - NZ$120,000 per yearLime is the world's largest shared electric vehicle company. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company...
-
Business Improvement Manager
4 days ago
Central Auckland Statistical Area, New Zealand Flight Centre Careers Full time NZ$80,000 - NZ$120,000 per yearAbout the Opportunity This is a unique role that requires a dynamic individual with a combined passion for Air Fulfilment, Content Distribution and Process Improvement. You will collaborate with key stakeholders across Supply and our partners, to identify areas within our business where processes, operations, or strategies can be enhanced to improve...
-
Customer Champions
4 days ago
Auckland City, New Zealand HAYS Full timeTechnical Support Customer Service Reps needed! **Your new company** Your new company is a household name in the telecommunications industry. With a modern and fun office located in Takapuna, and values that put their people as number One, this business is looking at adding an entire new team of Technical Support Customer Service reps to help our their...
-
Customer Support Lead
4 days ago
Christchurch Central, New Zealand NetValue Ltd Full time NZ$80,000 - NZ$120,000 per yearCustomer Support Lead – Infusion Business SoftwareExperienced customer support professional for cloud ERP solutionLead our dedicated team supporting desktop and online softwareImplement new systems and processes to take support to the next levelWork closely with senior managers and the wider Infusion business to deliver a top-class customer experience and...
-
Customer Service Representative
4 days ago
Blenheim Central, New Zealand NZ Post Full time NZ$56,523 - NZ$65,000 per yearCustomer Service RepresentativeMonday to Friday 8.30am - 5pm$27.51 per hourStarting early Jan 2026Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.Based...
-
Customer Service Representative
4 days ago
Christchurch Central, New Zealand Orion NZ Ltd Full time NZ$40,000 - NZ$60,000 per yearAre you someone who loves helping people, stays cool under pressure, and enjoys variety in your day (or night)? Whether you're guiding someone through a power outage, responding to an urgent request, or providing calm, clear answers to everyday questions, you'll be at the heart of our frontline support. We are looking for a customer-focused part-time...
-
Customer Director
4 days ago
Wellington Central, Wellington, New Zealand New Zealand Trade & Enterprise Full time NZ$100,000 - NZ$180,000 per yearThis role is based in Wellington.Who we are:Te Taurapa Tūhono | New Zealand Trade and Enterprise (NZTE) is New Zealand's international business development agency. We exist for one purpose – to grow businesses internationally, bigger, better, faster for the good of New Zealand. We use our extensive knowledge and global networks to help Kiwi...