Data & Insights Manager

Timely has come a long way since our inception in 2011. We’ve grown an online community of over 50,000 beauty professionals across 100 countries that use our cloud-based business management software to book over 35 million appointments a year.
In May 2021, we were thrilled to join forces with EverCommerce, a US-based leading service commerce platform who offer a suite of integrated SAAS solutions to over 500,000 customers globally.
Now, we’re ready to level up and take our success to the next level
Our Mission? Build the leading platform for beauty professionals.
We’re more than a software company, we’re creating a community to power the world’s most loved client experience, and we’re looking for the right people to jump on the rocket ship with us and lift off.

**This is where you come in**:
The core purpose of the Data & Insights Manager is to develop & deliver Timely’s Data Strategy and drive a culture of data driven insights based decision making. You’ll connect the business and data with a single source of the truth, with well defined data ownership, definitions, security and quality. This role is responsible for owning our Data Governance Framework and supporting the development of Timely’s strategy through performance monitoring to identify risks early and ensure delivery of outcomes.
You'll collaborate with teams across Timely to drive data collection as part of all product and engineering practices, whilst building a self service network for our customers, staff and EverCommerce.
Through interpreting complex data and providing high quality reporting, you will generate and lead ideas to improve and grow our customer base efficiently, drive uplifts in revenue, efficient and robust decision making and highlight key areas of focus for the business.

**Requirements**:
**We’d love to hear from you if you have**:

- 2+ years experience in a Senior Insights role and prior data management experience.
- Experience in managing/combining a wide range of qualitative and quantitative data to deliver insight.
- Strong analytical skills with proven ability to leverage data to develop strategy/decisions.
- Strong visualisation and data storytelling capabilities.
- Strong knowledge of business visualisation tools such as Power BI and experience using advanced analytics and data science techniques to improve business performance.
- You are a strategic thinker with good communication and presentation skills. You have the confidence to share your views constructively with the business, based on your data insights.
- Strong technical skills, preferably with knowledge of Python/R and SQL.
- A focus not only on the data, but delivering actionable insights considering commercial ramifications.
- Strong collaboration and business partnering capabilities, consulting experience a plus
- Knowledge of Snowflake, DBT, Google Analytics preferable

**Benefits**:
**Why join us?**:
We lead with inclusion and use our values to inform our decisions. We bring our whole selves to work and celebrate the things that make us unique.
We trust our team to work where they are the most productive. You’ll have the flexibility to work from home or the office and utilise #timelylife. We have office spaces in Auckland, Wellington & Dunedin and we provide a high-spec home office set up.
We set a high bar and support our team to innovate and never stop learning. You’ll enjoy a professional development budget to fuel your growth, and an annual wellness allowance to fund the things that support your wellbeing. To us, people experience means creating an environment where you can flourish and achieve.
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**The nitty gritty**:

- This role is full time, permanent and can be based anywhere in Aotearoa.
- You must be legally entitled to work in New Zealand.
- The interviews for this role will total around 2.5 hours.
- Applications close when we find the right person
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**Ready to apply?**:
People join us because they want to belong to a company that walks the walk and actually puts their people first. Sounds good to you? Don’t wait any longer...click ‘Apply’ and let’s chat
Hey Recruitment Agencies We love what you do and Timely works with recruitment agencies from our preferred supplier list. We are not currently engaging other agencies outside of this and do not accept unsolicited resumes.