Key Account Manager

2 weeks ago

Hamilton, New Zealand FLORA HABITAT LIMITED Full time

At Flora Habitat, we believe that nature and design can thrive in harmony. We create sustainable botanical products and experiences that bring life and balance into homes, workspaces, and communities. Whether it's through our curated plant collections, green interior design solutions, or eco-conscious lifestyle products, our goal is simple: to connect people with nature in meaningful ways.

As we grow, we’re looking for people who share our values—creativity, sustainability, and a customer-first mindset—to join our team.

We are seeking a proactive and results-driven **Key Account Manager**to nurture and grow strategic partnerships with our top-tier clients. This individual will be the main point of contact for key retail, design, and B2B clients, ensuring the highest level of customer satisfaction while identifying opportunities for growth and collaboration.

**Main Duties**:

- Develop and maintain strong, long-term relationships with key clients, acting as their primary point of contact within Flora Habitat.
- Understand client goals and business needs; propose creative, tailored solutions that align with Flora Habitat’s offerings. Identify upsell and cross-sell opportunities.
- Track and manage account performance, forecasts, and revenue targets. Prepare regular reports and presentations for internal stakeholders.
- Work closely with Product, Design, Marketing, and Operations teams to deliver seamless service and bring client ideas to life.
- Lead pricing discussions, renewals, and contract negotiations with the support of senior management and legal.
- Stay informed about trends in the sustainable living, interior design, and botanical product industries to guide account strategy and provide insight to clients.

**Requirements**:
Relevant tertiary qualification in Management, business or related areas.

Pay: $28 per hour

40 hours per week

Pay: $28 per hour

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