Administrator Service Improvement

6 days ago

Bay of Plenty, New Zealand New Zealand Government Full time

Administrator, Service Improvement and Data Quality
Mental Health & Addiction Services
Te Whatu Ora Lakes
Permanent Part-time (0.5 FTE)
Are you an administrator with experience in quality improvement or looking for an opportunity to develop a career pathway into service improvement and data quality? This exciting new administrative role is ideal for a passionate individual with customer centric skills, excellent technical skills and a desire to improve quality and data integrity at Te Whatu Ora Lakes, Mental Health & Addictions Service (MHAS).
If you are keen to contribute to the development of strategies, systems and processes, provide administrative and operational support and grow our most important resource, our people, this role is for you
About the role
- Coordinate data & quality improvement projects across all Mental Health & Addiction Services
- Service Improvement support to the Clinical (Nurse) Manager group
- Maintaining data integrity Staff training and develop and maintain systems and processes
- Administration duties
- Follows the principles of the Te Ara Tauwhirotanga - Pathways that lead us to act with kindness Model of Care

About you
You should have
- Ability to collaborate and work within complex systems and processes
- Exemplary interpersonal skills, including listening skills
- Demonstrates advanced problem solving skills
- Adapts well to dynamic and changing needs
- Excellent written/documentation skills
- Excellent Customer Service Skills
- Computer literate and proficient to expert in Microsoft Office suite
- Able to work under pressure and adapt to changes in a demanding work environment.
- Proven experience in providing training
- An understanding of the Treaty of Waitangi and cultural awareness
- Enjoys a varied workload

Salary range
Salary range $67,932 to $70,951 pro-rated to hours worked
Contact Esthe Davis - if you have any queries
The selectin process starts from the date of advertsing.
To be eligible to work at Te Whatu Ora Lakes, you must be fully vaccinated, including COVID-19.
Click here for Collective Agreement Clerical Collective Agreement
Click here for Position Description
Te Whatu Ora Lakes provides healthcare to a population of 110,000 people from its two modern and progressive general hospitals in Rotorua and Taupo, New Zealand. The Lakes district is well known for its many outdoor recreational activities such as mountain biking, skiing, and fishing. Family friendly beaches are also an hour's drive away. The Lakes district has a growing multi-cultural community and is becoming the lifestyle destination of choice. Working at Te Whatu Ora Lakes provides a great opportunity to balance an amazing lifestyle with a rewarding professional experience in an excellent and supportive work environment.

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