Kaimatai Matahiko/digital Learning Specialist
3 days ago
**Location**: Whakatāne
**Job type**: Permanent Full Time
**Department**: Chief Executive Office
**Category**: Education and Training
**Position**: Non-teaching
**Vacancy Reference Number**: 23CEO23
Te Whare Wānanga o Awanuiārangi is a vibrant and exciting tertiary education institution, which offers a range of programmes from certificates to doctorates, across a range of disciplines.
Join our expanding team at Te Whare Wānanga o Awanuiārangi and be part of an exciting new opportunity in a kaupapa Māori space We are seeking an extraordinary individual to provide IT support, helpdesk assistance, and online teaching support for our corporate programmes in cultural competencies.
Reporting to the Kaipūtahi - Manager - Projects and with the support of our IT department as backup, you will play a crucial role in ensuring the smooth delivery of our programmes to corporate clients. This is a fantastic opportunity to use your IT skills in a unique and innovative setting, where you can make a real impact and help shape the future of our programmes.
To successfully undertake this role you will have:
- Relevant IT qualification at diploma level OR equivalent relevant IT experience of at least 2 years.
- At least two years’ experience in a help desk environment.
- Experience working in an online teaching space.
- Experience with audio visual equipment and video conferencing.
- Comprehensive understanding of the latest Operating Systems.
- Comprehensive understanding of change control processes.
- Comprehensive knowledge of Microsoft CRM and SharePoint tools.
- Strong computer skills and the ability to troubleshoot and diagnose problems.
- Basic Te Reo Māori skills and a willingness to improve Te Reo Māori skills beyond basic.
We offer a supportive working environment.
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