Store Supervisor
2 weeks ago
**We are looking for 2 Store Supervisors to join our busy Latham Street Superette in Marewa, Napier.**
**This business is open 7 days a week and the role requires working a variable roster, including night and weekend work.**
**About the role - Store Supervisor**
**This is an opportunity to contribute to a dynamic, and friendly team where excellence, success and people are valued and rewarded. The job involves having the capability to work with and lead a diverse, small team on a variety of tasks throughout the day. You will use your management skills and retail experience to support the Store Manager/Owner in monitoring the operations and processes of the outlet.**
**Your duties will include but not limited to**:
- ** Lead the team and ensure an exceptionally high level of customer service during the shift.**
- ** Assist the Manager in purchasing as per requirement and following the budget.**
- ** Maintain records of stock levels and financial transactions during the shift.**
- ** Connect with customers and take random customer feedback to assess their satisfaction regarding customer-service.**
- ** Respond to customers inquiries and complaints about goods and services.**
- ** Recruit, train and monitor staff.**
- ** Assist the Manager with the smooth implementation of policies and procedures.**
- ** Create rosters and maintain the quality of services and products.**
- ** Ensure compliance of health and safety regulations.**
**Qualification, Experience and Personal attributes required**
- ** 1-year experience in retail, hospitality or any related is a plus.**
- ** Friendly, Passionate, People-Person.**
- ** Someone that has the motivation to achieve and improve continuously.**
- ** Hardworking and reliable person with great attention to detail.**
- ** A passion for providing excellent customer service and always putting the customer first.**
- ** Great communication skills.**
- ** A positive attitude with the ability to problem solve.**
**Pay & Benefits**
- ** Hourly rate ranges between $25 and $31 based on experience for full-time, permanent roles with a minimum of 30 hours guaranteed.**
- ** Great opportunity for growth.**
- ** Work on weekends is available.**
**Applicants for this position should have a valid work visa or NZ residency/citizenship. Please mention your status in your CV.**
**Please upload your cover letter and an up-to-date CV or Resume.**
**We look forward to hearing from you.
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