Service Manager

Job Type: Permanent
- Location: North Shore City, NZ

**Help shape the future of Education**
- We work to _**_shape _**_an _**_education _**_system that delivers _**_equitable_**_ and _**_excellent outcomes_**

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.

**About this role | Mō tēnei tūranga**

This role presents an exciting and rewarding opportunity to work in an organisation committed to raising achievement and reducing disparity. We are in the midst of a positive change initiative that's setting a platform for New Zealand's young learners to be the best they can be.

You will lead and work with a committed professional team delivering a range of Learning Support specialist education services to children and young people. You and your team will work with early childhood providers and schools to strengthen inclusive practices, raise student achievement and deliver on communities' aspirations.

**About you | Mōhou ake**

The successful applicant will be able to demonstrate the following:
The ability to lead a multi-disciplinary team of professionals, and manage workload and resource issues
- The ability to strengthen sector responses to neurodiversity and a wide range of learning support needsThe ability to facilitate the effective use of tools, approaches and people resources
Develop strong connections and networks across the Ministry, local education providers, iwi, communities and whānau to achieve educational priorities for the regionBroker support from across the Ministry and other agencies to deliver joined up work programmes tailored to local needsExperience at influencing and leading innovation, people, programmes, and changeAbility to assess needs, risks, and performance issues and address gaps proactivelyAbility to follow through and finish complex or sensitive tasks and issuesReporting and assessing skillsAbility to use and interpret data including the ability to use information to influence decisions
- A big picture view and ability to think strategically

**You will also offer**:

- An understanding of the Treaty of Waitangi and its implications for the work of the Ministry of Education especially in matters relating to Māori development and the partnership values that flow from the Treaty.
- A relevant tertiary qualification.
- Current full driver's license.
- The ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.

**About our group and team | Mātau rōpū ake**

Our teams in Tāmaki Herenga Tāngata (North and West Auckland) work closely with the whanau, Early Childhood and Schooling sectors, providers, and communities to provide support, expertise and resources to help children and young people reach their full potential.

**Are you ready to make a difference? | Kua rite koe mō tēnei mahi?**

If this opportunity interests you, please submit your cover letter and resume by using the ‘apply' button. In your cover letter we’d like to know about you, your values, or anything else you’d like to share. We’re keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.

**Applications close Midnight - Sunday 10th August 2025**
- We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know._