Café Manager

5 hours ago

North Shore, Auckland, New Zealand MITRE 10 Full time
  • Who we are

Columbus Coffee Albany is located within the Garden Centre at Mitre 10 MEGA Albany and is proudly owned and operated by Riviera Hardware Holdings — the largest group within the Mitre 10 network. Our group operates Mitre 10, Mitre 10 MEGA stores and Columbus Coffee cafés across Albany, New Lynn, Warkworth, Silverdale, and Whangaparaoa.

Columbus Coffee is one of New Zealand's most recognised café brands, with well-established cafés known for consistent quality, efficient service, and a strong customer following. Our Albany café is a true flagship — a high-volume, family-friendly destination featuring an indoor playground, a liquor licence, and a loyal, repeat customer base

About the job

This is a hands-on Café Manager role with full accountability for day-to-day café performance. You will lead from the floor, set clear service and operational standards, and ensure the café operates efficiently across front and back of house.

You'll be responsible for managing labour, controlling costs, maintaining compliance, and leading a large team in a busy, customer-facing environment. This role suits an experienced operator who is comfortable balancing service quality with commercial outcomes in a high-volume setting.

What you'll bring to the role

  • Proven experience managing a high-volume café, with full responsibility for front and back of house operations - franchise experience (advantageous)
  • A minimum of 2 years' experience managing café performance, including revenue, costs, and labour
  • Strong people leadership capability, with experience leading and developing teams of 15+ staff
  • Demonstrated ability to manage to P&L, control costs, and support revenue growth
  • Sound understanding of Food Control Plans, Health & Safety, and regulatory compliance
  • Strong operational skills across rostering, stock control, supplier management, and systems
  • A service-focused mindset with the ability to balance customer experience with operational efficiency
  • A Duty Manager Licence (LCQ) and working knowledge of the Liquor Act (advantageous)

Why join us?

  • Leadership role in a flagship, high-volume café operation
  • Competitive salary and incentive bonus
  • Clear ownership of café performance, with authority to manage labour, costs, and standards
  • Generous staff discounts at Columbus Coffee and Mitre 10 stores
  • Career development opportunities within a growing, forward-thinking business

What's next? Apply Now

If you're an experienced café operator ready to take responsibility for a complex, high-volume café, we'd like to hear from you. Apply now and take the next step in your café management career.

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