Level 1 Help Desk Representative

3 days ago


New Zealand Alpha Personnel Recruitment Ltd Full time

Do you have a passion for solving problems and helping people' Do you have good sound judgement in practical matters, resilience and reliability'Are you looking to combine your customer service skills and technical skills' If so, this could be an excellent job for you

**About the job**

You will be providing Tier 1 technical support to customers on a roster which only requires 1 Saturday shift every six weeks and the odd evening. Join a large, friendly team in central Wellington.

**Main duties include**:

- Taking inbound calls
- Following up with clients
- Providing excellent customer service
- Maintaining accurate log on internal system

**About You**
- Call Centre experience preferred
- An excellent phone manner
- Excellent communication skills
- Reliable and caring
- Experience in technical support a big plus


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