Mobile Phone Repair Technician

2 weeks ago

Christchurch, New Zealand TECHPRO REPAIRS LIMITED Full time

We are looking to hire a full-time Mobile Phone Technician to service our customers at Tech Pro stores located in the Christchurch region.

Minimum hours Guaranteed 35 hours per week

**Main job responsibilities include**:

- Repairing mobile phones, iPads and other tablets; and resolving both software and hardware issues.
- Sales of accessories and screen protector installations.
- Providing efficient customer service including troubleshooting and identifying requirements and providing a thorough explanation of the services that meet their requirements and recommending products that suit their needs.
- Installing software, updates and diagnosing software issues on mobile phones, laptops and tablets.
- Preparing and placing new orders for accessories and repair parts with suppliers as and when required.
- Managing customer complaints.
- Keeping the premises safe and secure at all times.
- Proven experience in repairing mobile phones, tablets and computers.
- Excellent communications skills, both verbal and written
- Be able to work on a flexible roster including public holidays and weekends
- Excellent diagnostic and problem solving skills
- Outstanding organizational and time-management skills.

To be considered for this role, you must be currently in New Zealand as it is an immediate start position.

**Salary**: $25.00 - $29.50 per hour

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