Electronics Repair Technician

2 weeks ago

Christchurch, New Zealand Phonezone Full time

**Determining software and hardware requirements to provide solutions to problems**
- **Assessing damage and cost of repairs**
- **Ordering replacement parts as required**
- **Chip level Laptop and Mobile PCB Board repair**
- **Timely and Efficient repairs of Mobile phones and electronic devices**
- **Test the parts to ensure they work properly and use diagnostic tools to assess computer systems**
- **Analyze information and recommend appropriate hardware to users.**
- **Service on site and in store upgrade and maintain**
- **Downloading and installing appropriate software operating systems anti-virus and drivers**
- **Products associated paperwork and documentation**
- **Attend and assist the company's’ customers with their computer support needs in a timely and professional manner**
- **To build a strong relationship between the company its customer and staff and to build overall goodwill**
- **Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.**
- **Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.**
- **Ensure when new stock arrives that it is of correct model design and quantity.**
- **Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.**
- **Troubleshooting and performing diagnostics to repair mobile phones and computers.**
- **Deal with store level enquiries and complaints and monitor customer service.**
- **Check that all the products you sell are well displayed.**
- **Ensure that promotional plans are properly communicated to customers in the aim of soft selling.**
- **Suggest methods for improving the client base and expanding the business.**
- **Maintaining health and safety standards and procedures.**

Number of Vacancies: 2

Primary work location - Christchurch

Employment Type - Full Time Permanent

Minimum 30 hours per week as per roster

Payrate - $30 p/h

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