Electronic Repair Technician

4 days ago

Christchurch, Canterbury, New Zealand Dual Tech Repairs limited Full time NZ$62,400 - NZ$65,520 per year

Dual Tech Repairs Ltd is a fast growing electronic repair company with four stores (Northcote, Shirley, Richmond and Upper Riccarton) in Christchurch and three more shops opening soon. We are looking for a skilled and adaptable Electronic Repair Technician to join our team.

Full job description

  • Determining software and hardware requirements to provide solutions to problems
  • Assessing damage and cost of repairs
  • Ordering replacement parts as required
  • Chip level Laptop and Mobile PCB Board repair
  • Timely and Efficient repairs of Mobile phones and electronic devices
  • Test the parts to ensure they work properly and use diagnostic tools to assess computer systems
  • Analyze information and recommend appropriate hardware to users.
  • Service on site and in store upgrade and maintain
  • Downloading and installing appropriate software operating systems anti-virus and drivers
  • Products associated paperwork and documentation
  • Attend and assist the company's' customers with their computer support needs in a timely and professional manner
  • To build a strong relationship between the company its customer and staff and to build overall goodwill
  • Assist customers to choose products providing information on quality characteristics of products warranties and maintenance.
  • Maintain an up to date and comprehensive knowledge of products available for sale and ensure that customers have a wide selection to choose from.
  • Ensure when new stock arrives that it is of correct model design and quantity.
  • Manage stock inventory to ensure that sufficient products are available and place orders with suppliers when necessary.
  • Troubleshooting and performing diagnostics to repair mobile phones and computers.
  • Deal with store level enquiries and complaints and monitor customer service.
  • Check that all the products you sell are well displayed.
  • Ensure that promotional plans are properly communicated to customers in the aim of soft selling.
  • Suggest methods for improving the client base and expanding the business.
  • Maintaining health and safety standards and procedures.

Number of Vacancies: 3

Primary work location - Christchurch

Employment Type - Full Time Permanent

Minimum 30 hours (with maximum of 35 hours) per week as per roster

Payrate - $28 to $31 p/h

-At least NZQF Level 4 in IT/Computer Science or overseas equivalent

OR

- At least 3 years relevant work experience required.

Job Type: Full-time

Pay: $28.00 – $31.00 per hour

Schedule:

  • Shift work

Job Type: Full-time

Pay: $28.00 – $31.00 per hour

Work Location: In person

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