Temp Services

**Company Description** Waipapa Taumata Rau** **| The University of Auckland**

The University of Auckland is New Zealand’s leading University. With over 6000 academic and professional staff supporting over 46,000 students, we are one of NZ’s largest employers.

Temp Services is an in-house solution for temporary staffing across the University of Auckland.
**Job Description** Te Whiwhinga mahi | The opportunity**

We are currently looking for Temporary Support Staff to cover the role of Fees Administrator (Finance admin skill set required) to join our Academic Services Team.

Academic Services provides leadership and excellence in academic administration services to internal and external stakeholders. Services are delivered in partnership with faculties and supported by a customer service and process governance framework.

The role would be starting around Mid September 2024, fixed term and full time (37.5 hours per week - Monday to Friday), ending on the 27th of July 2025

The reason that this agreement is fixed term is to assist with the fees processing and administration in the team during 2024 and 2025. This is to ensure during the processing period we are able to reduce the backlog of university enrolments and fees owing.

In this role you will provide administrative support in maintaining student financial processes, records and processing fees payments through Third Party contracts for sponsored students and internal and external scholarship holding students.

**Accountabilities**
- Respond to internal and external customer enquiries regarding Tax Invoice, 3rd Party contract, and academic and tuition fees in a timely and accurate manner
- Assist with managing day to day transactions
- Process Study link Loans and refunds
- Responsible for Third Party reconciliation and if required, generating Third Party Invoices
- Manually adjust fees journal
- Investigate anomalies and correct where needed
- Collaborate with collections office to investigate on overdue accounts

This is a band D position and the salary range for this role is $50,700 - $61,000 per annum depending on qualifications and experience.

For more information about the role please view the position description.

**He kōrero mōu | About you**

**Nga Pūkenga Motuhake | Important Skills**
- Demonstrated skills in developing and managing relationships with people at all levels
- Experience in solving problems in a team and organisational environment
- An ability to work cooperatively as part of a team, and to work independently
- Good negotiation and problem-solving skills
- Demonstrated planning, organising and time management skills

**Qualifications**
A relevant tertiary qualification or equivalent gained through experience training and courses.
**Additional Information**
The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most live-able cities.

The University is committed to providing an excellent working environment through:

- Flexible employment practices (including working from home, flexible hours)
- Kiwi Saver superannuation scheme
- A competitive salary with five weeks’ annual leave prorated

For more information please visit Staff Benefits.

**Me pēhea te tuku tono | How to apply**

This is an immediate requirement so you must be available to start asap.

Please note this role is being advertised as a Financial Administrator however should you be successful your position title will be Fees Administrator.

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