Freight Investigator

6 days ago

Auckland City, New Zealand NZ Post Full time

Freight Investigator | Auckland
- $26.85 ph
- Permanent role
- No weekend work

We focus on delivery - both internally and externally and we are committed to challenging people to grow and achieve, and support them to do that.

We are now seeking an outstanding Freight Investigator to support the Auckland Operations Centre based at 23 Underwood Street, East Tamaki.

Critical competencies needed as a Freight Investigator are in the areas of priority setting, an inquisitive mind, action orientation, customer and results focus with continuous improvement and peer relationships.

Along with these, it is expected the successful applicant will have experience in the following areas:

- Phone based customer service role
- Administrative experience
- Microsoft Office experience along with fast and accurate keyboard skills.
- Excellent communication and interpersonal skills (written and verbal)
- Exceptional customer service skills with strong negotiation and solutions resolution
- Planning and organisational skills, especially when it comes to managing multiple tasks and deadlines
- The ability to think outside the square and the motivation to go the extra mile - Delivering More

At New Zealand Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Reduced banking service fees, rates and packages through our partners
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle

Your opportunity starts right here. For more information about careers at New Zealand Post visit jobs.nzpost.co.nz.
There's something really special about being part of the team here at NZ Post - Tukurau Aotearoa, who we are and what we stand for is grounded in our values.
We are proud to be Rainbow Tick certified and recognise the diversity and uniqueness of our workforce and reaffirm our commitment to create a safe and inclusive environment for everyone.

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