Customer Service Representative

7 days ago

South Auckland, New Zealand North Harbour Rental Group Full time

**Be Part of the Team Launching Our New Manukau Branch - And Help Shape Its Future**

NHR Group is one of New Zealand’s most trusted names in light commercial vehicle rental, with a strong presence in Auckland, Hamilton, Wellington, and Christchurch.

We’re excited to be opening our brand-new Manukau branch - and we’re looking for motivated, customer-focused people who’d like to be part of the journey from day one. This is a unique opportunity to join a new team, play a hands-on role in establishing the branch, and contribute to its long-term success.

This role is ideal for someone who enjoys taking ownership, thrives on teamwork, and wants to be part of something more meaningful than “just another job.”

**What You’ll Be Doing**
Yes, you’ll be assisting customers in-store - but there’s a lot more to it. You’ll also:

- Reconnect with past customers and let them know NHR is back in South Auckland
- Build and maintain strong client relationships, ensuring they feel valued and supported
- Create rental agreements, process payments, and manage invoices with accuracy
- Coordinate vehicle returns, servicing, and handovers
- Keep the branch and fleet looking professional and well-presented
- Bring fresh ideas and energy to everyday operations

This is a proactive role where your initiative will make a real difference.

**What You’ll Bring**
- Previous customer service experience (bonus if it’s in rentals, logistics, automotive, or related fields)
- A friendly, professional, and proactive approach to helping customers
- Confidence with digital systems and multitasking in a fast-paced setting
- A genuine interest in contributing to the success of a growing branch
- A Full Class 1 NZ Driver’s Licence (required)
- A Class 2 licence (a definite plus)

**Why Join NHR?**
This is more than a job - it’s a chance to help establish and grow a brand-new location. You’ll enjoy:

- Competitive hourly pay + time and a half on weekends
- Full training and career development opportunities
- A supportive, down-to-earth team environment
- The opportunity to make your mark in a fresh, motivated team
- A 4 days on / 2 days off rotating roster (including weekend work
- Please note: weekend work is part of the rotating roster._

**What We’re Looking For**
We’re after people who take pride in their work, enjoy being part of a team, and are excited by the idea of building something new together. If you’re motivated, proactive, and keen to contribute, we’d love to hear from you.

**Want to Stand Out?**
When you apply, please include a short cover letter that tells us:

- Why you’d like to work at NHR
- What sets you apart from other applicants
- What excites you about helping grow a new branch

Show us why you’re the right person to help shape this next chapter for NHR in South Auckland.
- Applicants must have NZ residency or a valid work visa._
- _

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