Senior Key Account Manager

**About Us**:
Life Care Consultants Limited (LifeCare) is a specialist workplace training and occupational health services company based in New Zealand. We are a trusted provider to many of the country's leading businesses, small to medium businesses, industry associations, schools, and government. _From _**_First Aid Skills _**_to _**_Occupational Health Services_**_, and much more, we deliver_

**About the Role**:
Reporting to the Head of Sales and located in Penrose, Auckland, we are on the hunt for a dynamic **Senior Key Account Manager** to join our team. In this pivotal new role, you will be responsible for managing, nurturing, and expanding high-value client relationships, driving revenue growth through strategic account management. This position demands a deep understanding of client needs, strong collaboration with cross-functional teams, and the ability to act as a vital liaison between internal teams and clients.

**Key Responsibilities**:

- ** Develop and Implement Strategic Account Plans**: Craft and execute comprehensive strategies to maximise account growth and client satisfaction.
- ** Build and Maintain Strong Relationships**: Foster and sustain robust relationships with key high-value clients, ensuring their long-term loyalty and satisfaction.
- ** Customise Services and Solutions**: Tailor our services and solutions to precisely meet the unique needs of each client.
- ** Address and Resolve Client Issues Promptly**: Act swiftly to identify and resolve any client issues, ensuring a seamless and positive client experience.
- ** Conduct Regular Reviews of Client Accounts**: Perform periodic reviews to assess account performance and identify opportunities for improvement.
- ** Prepare and Present Compelling Proposals and Tender Documents**: Develop and deliver persuasive proposals and tender documents that effectively communicate our value proposition.
- ** Negotiate Contracts and Pricing**: Skilfully negotiate contracts and pricing to achieve mutually beneficial agreements.
- ** Collaborate with Internal Teams**: Work closely with internal teams to ensure the seamless delivery of services and solutions.

**Qualifications, skills and experience**
- ** Experience**: Minimum of 5 years in key account management at a senior level ideally within the health sector.
- ** Track Record**: Proven success in achieving sales targets and driving business growth.
- ** Performance Driven**: Activity, revenue, KPI, and commission driven.
- ** Presentation Skills**: Experience presenting to senior leadership and Boards.
- ** Tendering and Proposals**: Highly skilled at developing and delivering effective tenders and proposals.
- ** Communication**: Excellent verbal and written communication skills.
- ** Sales and Negotiation**: Strong sales and negotiation skills

**Attributes**:

- ** Self-Led and Sales Strong Leader**: Demonstrates exceptional leadership skills, capable of independently driving initiatives and inspiring teams to achieve their best.
- ** Attention to Detail and Analytical Skills**: Exhibits meticulous attention to detail and possesses strong problem-solving and analytical abilities, ensuring thorough and accurate work.
- ** Time Management and Prioritisation**: Excels in managing tight timeframes and juggling competing priorities, maintaining productivity and focus under pressure.
- ** Flexibility and Commitment**: Shows a willingness to travel and work outside regular hours, demonstrating dedication and adaptability to meet client and business needs.

For a confidential discussion, call Sharon at 0274036323.