Customer Service Representative

7 days ago


Christchurch, New Zealand NZ Post Full time

Timaru PostShop
- Showcase your problem-solving skills
- $26.84 per hour
- Part Time, 3 days per week

Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work.
Based at the PostShop in Strathallan Street, we are looking for a Customer Service Officer to deliver an exceptional level of customer service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills. The needs of our customers are ever-changing and happening faster every day - our team needs to be one step ahead of these changes and act quickly.
What can we offer you?
- Learning and development opportunities to help support your career development
- A value's driven organisation that supports and respects its employees
- A stable government owned agency who isn't going anywhere

**What we need from you**:

- Be available to work Wednesday 12pm-5pm, Thursday 10am-2pm and Fridays 10am-2pm
- Problem solving skills - someone who can think on the fly and find the best outcomes
- Administration and data entry skills

At NZ Post, we know what values we hold and the exciting direction we are taking our business. Alongside the opportunity to work with an outstanding team, our permanent employees enjoy a wide variety of benefits including:

- Access to discounted health insurance plans for you and your family
- Special rates on fantastic holiday home accommodation around New Zealand
- Full use of a Wellness portal to help you lead a long, happy and healthy lifestyle
- An Employee Assistance programme to support you when you need it

For more information about careers at NZ Post visit jobs.nzpost.co.nz



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