Customer Service Representative

6 days ago

Christchurch, New Zealand NZ Post Full time

Customer Service Representative
Imagine a job where you can help Kiwi businesses grow, connect whānau across the world, uplift communities, and spread joy, all in a day's work. Well, are you up for it? If that sounds like a story you'd like to be a part of, join our vibrant NZ Post team.
Working between our Cashel Street, Sockburn and Northwood Box Lobby Locations, our Customer Service Representatives deliver an exceptional level of service to manage inquiries, requests or concerns from customers at our front counters and by phone. You'll champion our products and services, provide suggestions and access information for our customers. Each day is busy and varied and will see you developing your problem-solving skills.

Our On Call Customer Service Representatives are an essential part of our business as we call on them to assist us as and when required. You might be called in to cover illness, extended leave or help us our during our peak delivery periods. It's a great way to balance work and lifestyle
We're a lively bunch, with a diverse set of skills, but we all share one common goal - to contribute to contribute to the growth and prosperity of our beautiful Aotearoa.

What can we offer you?
- Learning and development opportunities to help support your career goals
- A value's driven organisation that supports and respects its employees
- A safe and secure work environment
- A stable, profitable and government owned agency who isn't going anywhere

**What we need from you**:

- Be available to work on call between 6am and 5.30pm Monday to Saturday
- Full drivers license and reliable transport to cover all three locations
- Problem solving skills - can you think on the fly and find the best outcomes?
- Administration and data entry skills

NZ Post is a values-based organisation and the behaviours and attitudes that will underpin our culture and future success are: Bring the real you
- Stronger together
- Deliver the best.

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