Administrator Christchurch Health Campus

4 days ago

Christchurch, New Zealand Health New Zealand - Te Whatu Ora Full time

**Christchurch - Christchurch Health Campus - Emergency Department**:

- ** Permanent part-time position working 32 hours per week (The roster will be communicated to the successful applicant at the interview)**

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

**About the role**

We have a permanent part time position available working 32 hours part-time in our Emergency Department for an Administrator. We operate on a 24 hour 7 days a week basis, so preference will be given to applicants who are available over the full range of day, night and weekend shifts.

This is a busy and demanding role, being the initial point of contact for patients arriving at the Emergency Department and ensuring patient management systems are accurately updated and processes carried out in a timely manner.

As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band 4/Profile 4A

For further information about the administration and clerical pay equity settlement please follow the link below:
PSA National Health Administration Collective Agreement - FINAL (tewhatuora.govt.nz)

**In this role you will be responsible for**:

- Administration of Te Whatu Ora patient management system
- Prioritising competing admin tasks for efficient patient flow
- Processing patient information, records and Accident Compensation information
- Showing respect and maintaining confidentiality of information
- Providing great customer service to patients, staff and whanau
- Having empathy, being calm under pressure, and attentive to detail

**About the Team/Service/ Location**

Christchurch Emergency Department (ED) is the largest ED in the South Island seeing more than 101,000 patients per year and covers a population catchment area of 500,000. We are part of a dynamic multidisciplinary team in the Emergency Department at Christchurch Hospital.

**About you**

Your skills will include:
**Essential**:

- Excellent customer service skills - people focused
- Excellent organisational, time management and problem solving skills
- Ability to achieve accuracy and maintain attention to detail
- Ability to meet deadlines and work unsupervised
- A team player
- Intermediate user in the Microsoft suite of products e.g. Word, Outlook, Excel
- Excellent keyboard skills
- High level of written and verbal communication skills
- Demonstrated perceptiveness and a proactive approach in an administrator role.

**Desired**:

- Broad administrative experience in a health related field
- Knowledge of medical terminology
- Familiarity with the public hospital system (including the patient management system)
- Awareness of people of differing cultural backgrounds.

**Working at Health New Zealand**

**How to Apply

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