Sky Tower Experience Manager

5 days ago

Auckland City, New Zealand SKYCITY Full time

**As New Zealand's largest Entertainment Company, the SkyCity Entertainment Group is a diverse and vibrant organisation that attracts positive and innovative individuals to participate in our professional, results-orientated culture.**

An exciting opportunity to lead and manage a team in all aspects of the Sky Tower Operations, Events and Retail offering in accordance with agreed strategic and operating plans. Providing a world-class attraction experience,
premier event venue, exceptional service, products and value to guests while maximising profitability for
SkyCity.

We are looking for a customer focused individual who has previous experience working in tourism. You will be keen to seek out new initiatives to grow revenue for the Sky Tower and ideas on improving processes and systems.

**About you**:

- Proven ability to lead and manage people, events and experiences
- An enthusiasm for delivering a world-class customer experience and memorable events
- Proven customer service skills, time management and organisational experience
- Demonstrated computer skills and competency with Microsoft Office
- Ideally hold a LCQ & GM Certificate
**What's great about working at SkyCity?**
- A supportive and diverse company culture
- Work with people who care, are driven and energetic
- $2.50 cooked meals in our staff cafeteria (there's some healthy salads as well)
- Heavily discounted staff car parking and dry cleaning
- Subsidised medical insurance
- Career progression
- Discounts at our outlets
**At SkyCity, we believe there is strength in diversity which is why we encourage and support a diverse range of people in our workforce. We're committed to providing equal employment opportunities, a safe and healthy work environment, and a sense of belonging to all people regardless of gender, race, marital status, age, disability, sexual orientation, religious or ethical beliefs.

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