Head of Pacific Operations

Contribute to transforming the future of health in the senior role of Head of Pacific Operations & Hospital and Speciality Services Improvement - Pacific Health
- Lead quality, multi-disciplinary and culturally responsive care for a network of Pacific hospital teams
- Influence and advise on Pacific change initiatives within hospital settings in this full-time, permanent role
- Flexible working supported

Join Te Whatu Ora at a key time of change where you will meaningfully contribute to our kaupapa of creating a more equitable, accessible, cohesive and people-centred health system. This is mahi that will improve the health and well-being of everyone in Aotearoa, and we've got an opportunity for you to be part of it
Te whiwhinga mahi | The Opportunity
Talofa lava, Mālo e lelei, Taloha ni, Kia Orana, Fakaalofa lahi atu, Nisa bula Vinaka, Talofa, Mauri.
In Pacific Health, we want a system that delivers equitable health outcomes for our communities. We are seeking leaders who value people and will work to realise the vision of placing fanau, aiga, ngutuare tangata, kainga, famili, magafaoa, vuvale and kaaiga (families) at the heart of health design.
We have an opportunity for a Head of Pacifc Operations to build a network of Pacfic hospital teams that will be embedded within tertiary hospital services. The Head of Pacifc Operations will lead quality, multi-disciplinary and culturally responsive care in these Pacific hospital teams.
The hospital teams will focus on enhanced clinical pathways, continuity of care, service improvement and support culturally specific services. In this vital mahi, the Head of Pacific Operations will work closely with Hospitals & Specialist Services Regional Directors to influence and advise on Pacific change initiatives within hospital settings, work that will have a direct impact on driving better outcomes for Pacific families.
This role will lead and foster a high level of functional, cultural, and technical expertise within a primarily clinical focused team, that recognises the requirements of Pacific health clinical operating environment. This includes supporting teams to understand Pacific family-based models of care and what cultural safety is from multiple-Pacific perspectives.
Mōu | About you
You are an experienced people leader who always has a deep commitment to seeing your staff develop and thrive. Your career has seen you working to create opportunities for career progression for all the Pacific teams within your sphere of influence, and you thrive on coaching and securing pathways for Pacific talent to develop.
You have experience working with senior clinical leaders and networks, and practical knowledge of successfully developing and delivering a Pacific-led work programme. You are confident in operating effectively at a senior executive level, and have a solid understanding of emerging technologies in the health intelligence field.
Most importantly you are passionate about leading change that will ensure equitable outcomes for Pacific people and improving patient outcomes within a Pacific cultural environment.
If you speak a Pacific language
- that would be welcomed by the team.
Ngā pūkenga me ngā wheako | Skills and experience

**You will have**:

- Experience in delivering health outcomes for Pacific communities.
- A relevant graduate and post-graduate qualification, or equivalent professional experience.
- Experience in leading and managing change, with the ability to effectively communicate and implement new processes and initiatives.
- A superior understanding of clinical processes and best practices, and knowledge of clinical pathways and their role in improving patient outcomes within a Pacific cultural environment.
- Excellent analytical skills backed up with experience using data to inform decision-making and evaluation of the effectiveness of clinical pathway improvement initiatives.
- Proven ability to work independently while also effectively leading a team of analysts, story tellers and story collectors to deliver projects and influence national design.
- Experience leading cross-functional projects and managing timelines, budgets, and resources.
- Demonstrated ability as an inspirational leader who is an effective communicator and is comfortable addressing stakeholders across all levels of the organisation.

**Ka kawea e koe | You will bring**:

- Competency with te ao Māori, tikanga, and te reo Māori or a commitment to starting your journey and taking ownership of your learning and growth.

Ko te mahi e tika ana mō te ao hurihuri nei | Work that suits today's ever - changing world
Te Whatu Ora supports flexible and hybrid working for our kaimahi. In roles that don't require an in-person element, we encourage you to ‘work from where you are.' We want our national teams to be made up of diverse people from across the motu, just like our health system.
Nau mai, uru mai | Come and join us
When you join us, you become part of transforming the healt