Customer Service/dispatch Support Administrator
3 days ago
**Well established nationwide company**
- ** Great work-life balance**
- ** Competitive remuneration and extra staff incentives**
- **We will soon be moving to our new specially designed regional purpose built office and warehouse building**
StraitNZ offers a complete end to end transport solution for general and bulk freight transportation nationwide. We provide a customer orientated, cost effective service with our modern fleet of vehicles, effectively trained drivers and experienced management and administration teams.
**Who we are looking for**:
- A highly organised individual who is able to prioritise their workload effectively
- Strong attention to detail and desire to deliver to standards of excellence
- A person with sound geographical knowledge of the Christchurch metro area
- High level computer literacy with Microsoft Office and Excel
- A team player who is also self-motivated and can work autonomously
- Engaging, professional and respectful interpersonal style of dealing with the broad range of staff and customers
- Strong verbal communication skills and specifically, a professional, articulate and polite telephone manner
- Experience dealing with customers including handling difficult customers and problem solving
- An OSH forkhoist certification would be a bonus for us
**What you will be doing**:
- Filing
- Tracking freight throughout New Zealand
- Support Dispatch team and making delivery bookings
- Dealing with other customer service matters
- Cover for Metro Dispatch staff when they are away
**In return you will get**:
- To work with a great team in a safe work environment
- Gain exposure and knowledge in the transport and logistics industry
- A competitive pay rate with extra staff incentives
- To be part of a growing company that values its staff
- Further career opportunities available
This is a full time position, Monday to Friday each week and the hours of work will be 8.30am until 5.00pm.
Please note, if successful you are required to undergo a pre-employment drug and alcohol test, medical examination and Ministry of Justice check as a pre-requisite to confirmation of employment with StraitNZ.
Applicants for this position must currently live in New Zealand and should have NZ residency or a valid NZ work visa.
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