Dispatch Coordinator

6 days ago

Christchurch, New Zealand Metro Performance Glass Full time

**_Metro Performance Glass has been pioneering the way in glass innovation for more than 35 years and proudly supplies high quality glass products across New Zealand. Our success is underpinned by significant depth in expertise, proven and world-class technology, and a dedication to delivering excellent service to our customers._**

Based at our site in Hornby, Christchurch we are looking for a Dispatch Coordinator to join our team. This role is essential to act as the primary point of contact between Customer Service and Dispatch for deliveries to Metro Branches and regional customers. The Dispatch Coordinator leads the PM (afternoon) loading team to ensure DIFOTIS (delivery in full, on time, in spec) is achieved.

Key responsibilities include ensuring vehicles (trucks) loaded are fit for use (COF, WOF standard), glass products are loaded and secured safely, in accordance with the load plan and at an acceptable rate. The role also provides support to the Dispatch Supervisor in identifying opportunities to improve the way Dispatch operates and improves service to customers.

To succeed in this role you will:

- Understand and demonstrate the fundamentals of good leadership
- Have previous experience in a similar role within a manufacturing or logistics environment
- Be an agile leader with effective communication and problem solving skills
- Demonstrate situational awareness and an appreciation of consequence
- Have previous experience with scanning and processing of delivery documentation
- Have knowledge of glass products and service (an advantage)
- Have previous experience working on afternoon and evening shifts
- Pride yourself on your high level of customer service
- Have a operational excellence mentality - 100% is the least we can do
- Be able to demonstrate a strong health and safety focus with a zero tolerance approach
- Appropriate class full, clean drivers licence for trade vehicle (Class 2 essential, Class 4 an advantage)

The loading shift operates from 1pm - 9.30pm, Monday - Friday.

This is a hands on role where you will be required to roll up your sleeves and muck in with plenty of variety to keep you on your toes.

**Please note**:
**Job Details**:

- Reference #- 16430- Posted on- 06 Nov 2024- Closes on- 06 Dec 2024 12:00- Location(s)- Christchurch- Expertise- Dispatch, Glazing, Warehousing- Job level(s)- Experienced- Work type(s)- Permanent full-time

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