Customer Service Administrator

1 day ago


Christchurch, New Zealand Nurse Maude Full time

Customer Service Administrator

Are you willing to make a difference?

Join a growing organisation committed to providing care for the community

Looking for a new challenge where problem-solving and the drive to deliver excellent customer service come together?

The Company:
Nurse Maude has been caring for the community since 1896. Our reputation for delivering consistently high quality home support is due in no small measure to the experience, professionalism, commitment and sheer drive of our people.

The Position:
We are now seeking an entry level administrator to join our Customer Service team, as a casual employee, based at Cranford Street to provide outstanding customer service over the phone. You would be working on a rotational rostered basis over 7 days between the hours of 7:00am to 10.00pm including Public Holidays

The role involves answering a large volume of calls, processing client and staff enquiries, and resolving problems in a highly efficiently and professional manner. As well as entering data and processing client information using in-house systems, you will be providing administration support to the team including a variety of general office duties.

The successful applicant will have previous experience in an administrative or customer service position, have a professional phone manner and excellent conversational English. You will be computer-savvy, with sound knowledge in Microsoft Office Suite and have the ability to learn new programmes quickly. Initiative and efficiency are integral - we need someone with a friendly, empathetic outlook and who can hit the ground running

Job Details
Reference #20772Posted on02 Jul 2025Closes on02 Aug 2025 23:55Location(s)ChristchurchExpertiseAdministrator, Call CentreJob level(s)EntryWork type(s)CasualPosition description (click link to view)customer service administrator - position description - april 2025.pdfApply

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