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Detailing Team Leader

3 weeks ago

Christchurch, New Zealand JUCY Full time

JUCY Rentals Christchurch branch has a permanent opportunity for someone to oversee our detailing team. Your mission will be to ensure a consistent delivery of high-quality fleet presentation including quality control for all fleet at branch level.

Reporting to the Assistant Branch Manager you will coordinate fleet maintenance and the chain of responsibility - this will include carrying out minor domestic repairs on the fleet to ensure quality & operational standards are met and that our customers receive prompt service and quality vehicles.

You’ll have personality and be forward-thinking, enough to support our Branch Manager and Assistant Branch Manager. More importantly you’ll need to be organised and show assertiveness in coordinating key detailing activities at the branch.

**Key responsibilities of the role**:

- Detailing team leadership & overseeing excellence in detailing of vehicles to agreed standards, processes and procedures.
- Planning and preparing work schedules and assigning detailing staff to specific duties
- Responsible for the co-ordination and training of new JUCY detailers
- Vehicle detailing and customer service.
- Implement safety checks to ensure service levels are maintained.
- Fleet maintenance - minor domestic repairs & maintenance
- Ensuring health and safety guidelines are enforced at all times.
- Assist in other areas at the branch as required.

**To be successful in this position you will need**:

- Experience leading a team.
- Vehicle detailing experience.
- Experience in delivering high levels of customer service and leading & positively influencing a team to achieve this.
- Sound knowledge of vehicle compliance
- A full driver’s license.
- Excellent customer service skills
- Prioritisation of work skills
- Available to work or a 7-day rotating roster and public holidays - working a minimum of 30 hours per week.

**At JUCY we offer**:

- A minimum (maximum) pay rate of $27.76 per hour.
- Opportunity to take your career further in the Tourism industry.
- Amazing company culture, working with people from all over the world.
- Great JUCY perks, such as 5 days free campervan hire and discounts at some of the other iconic NZ brands within the Polar Capital Group