Customer Success Specialist

7 days ago


Auckland City, New Zealand Waste Management Full time

We have opportunities available for a Customer Service / Sales Support to join our Commercial team. Based at our award-winning head office in East Tamaki, Auckland the facilities are state-of-the-art, with onsite café and free car parking.

**About the role**

In this role, you will work alongside local and national business account managers, and the wider business, including finance, customer services, credit, and operations teams.

It’s a varied role that will see you involved in assisting with customer/account manager queries the preparation of accurate reports for the sales team, and our customers, preparing quality proposals, tender responses, agendas, presentations, and other supporting material.

**So, what do you need to be successful in this role?**

We are looking for exceptional customer service people who understand the values we place on ensuring Waste Management is putting the customer first
- Outstanding written and verbal communication skills as well as knowledge in Microsoft Office platforms
- Exceptional time management and attention to detail
- Able to work autonomously as well as in a team
- Strong analytic and problem-solving skills
- Experience using operating systems and CRM software (desirable)

**What we offer**
- Competitive remuneration and staff benefits
- Work flexibility - hybrid role
- Inclusive and supportive team
- Opportunities for advancement and career development
- Working for a sustainable market leader

This is a unique opportunity to join a dynamic and innovative market leader that is investing in technology and data to improve our customer partnerships and ensure we deliver strong customer outcomes.

**How to apply**

WM is an EEO employer and promotes drug and alcohol-free workplaces.

You must be in New Zealand and hold a current work visa/residency or NZ citizenship.



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